Sales Counsellor

• Work with a growing global EdTech organization.
• Work from our Bangalore office in Indiranagar.
• Build a career in Admissions, Sales, and EdTech.
• Interact with parents and students from diverse backgrounds.
• Performance-driven and collaborative work culture.
• Unlimited performance-based incentives.

Position Summary

Key Responsibilities

• Handle inbound and outbound calls with prospective parents and students.
• Understand parent/student requirements and recommend suitable educational programs.
• Clearly explain the school’s curriculum, teaching methodology, programs, fee structure, and admissions process.
• Conduct counselling sessions and address parent queries and concerns effectively.
• Follow up with prospective parents through calls, emails, and other communication channels.
• Maintain regular follow-ups to move leads through the admissions funnel.
• Schedule counselling sessions, demos, webinars, and other admission-related interactions.
• Maintain accurate lead details, follow-up status, interactions, and conversions in the CRM.
• Handle objections professionally and work towards lead conversion and enrolment.
• Meet daily, monthly, and quarterly counselling, conversion, and revenue targets.
• Coordinate with internal teams to ensure a smooth admission experience.
• Share relevant feedback on lead quality, parent concerns, and market trends with the team.

Key Deliverables

• Effective counselling and engagement of prospective parents.
• Consistent lead follow-up and conversion.
• Achievement of monthly and quarterly admission targets.
• Accurate and timely CRM updates.
• Successful conversion of qualified leads into applications and enrolments.
• Professional and positive parent interactions.
• Contribution towards overall admissions and revenue targets.

Preferred Qualifications

• Educational Qualification: Any Graduate / Bachelor’s Degree.
• Experience: Fresh graduates are welcome; 1–2 years of experience in sales, tele calling, customer support, admissions, counselling, or EdTech is preferred.
• Excellent verbal and written communication skills in English.
• Strong interpersonal, persuasion, and relationship-building skills.
• Active listening and consultative counselling approach.
• Basic knowledge of CRM systems, Google Workspace, and MS Office.
• Comfortable using video conferencing tools such as Zoom or Google Meet.
• Candidates with a confident, positive, and target-oriented approach are preferred.
• Experience in the education or EdTech sector will be an added advantage.

KPIs

• Number of leads contacted and followed up.
• Lead-to-counselling conversion ratio.
• Counselling-to-application/enrolment conversion ratio.
• Monthly and quarterly enrolment targets achieved.
• Revenue generated through admissions.
• Follow-up turnaround time and lead engagement.
• CRM data accuracy and completeness.
• Parent interaction quality and professionalism.

Why Join Us

• Onsite opportunity at Indiranagar, Bangalore.
• Unlimited performance-based incentives.
• Work with a global EdTech organization.
• Opportunity for freshers to build a career in Admissions and Sales.
• Structured training and learning opportunities.
• Exposure to parents and students from diverse backgrounds.
• Performance-driven career growth.
• Collaborative and supportive work environment.