Customer Service Executive

As a Customer Service Executive, your main responsibility will be to assist customers by addressing their inquiries, resolving issues, and offering information about products or services. Your role will require excellent communication skills, a patient demeanor, and a customer-centric approach.

Key Responsibilities:

• Answering customer calls, emails, and messages promptly and professionally.
• Managing customer complaints efficiently and providing effective solutions.
• Providing detailed information regarding products, services, and company policies.
• Recording customer interactions and feedback accurately.
• Collaborating with other departments to resolve customer concerns effectively.
• Ensuring customer satisfaction levels are met and fostering positive customer relationships.

Qualification Required:

• Proficiency in ODIA language is mandatory.
• Strong communication skills and a customer-friendly attitude.
• Ability to work in an in-person setting.
• Prior experience in customer service roles is advantageous.

Please note that the job type for this position is full-time.,