Business Development Officer CRM

• JOB DESCRIPTION
• Business Development Officer – CRM
• Industry: Security Services
• Job Summary
• Drive corporate business growth, acquire new clients and manage client relationships and CRM activities.
• Key Responsibilities

• Generate leads and conduct corporate visits and client meetings.
• Prepare presentations, proposals and quotations.
• Follow up on enquiries and proposals until closure.
• Maintain client relationships, CRM records and business reports.
• Coordinate with HQ, branches and internal teams.
• Support client retention, business expansion and revenue targets.

Qualification and Skills

• Graduate; MBA/PGDM in Sales or Marketing preferred.
• Preferably 2–5 years of experience in business development, corporate sales, CRM or security services.
• Strong communication, negotiation and follow-up skills.
• Knowledge of MS Excel, MS Office, email and CRM software.
• Professional conduct and willingness to travel.

Key Performance Areas

New client acquisition, lead conversion, revenue growth, client retention and CRM accuracy.