GN - SONG - C&S - Billing - Manager

Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change.

Practice:Strategy & Consulting Global Network Song

• Skills: Billing

• JobLevel:Manager

• Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad

• YearsofExp: 5 - 10 Years

Explore an Exciting Career at Accenture 

Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? 

Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting’s Customer, Sales & Service practice.

The SONG functional team is aligned to the S&C Global Networks division of Accenture and works with clients across its marketing, sales and services department. As part of the team, you will provide transformation services across key offerings like Marketing Transformation, Commerce & Sales, and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing and sales strategies and thereby optimizing their cost to serve, thus improving revenue per customer.

You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following:

• Manage a team of functional and technical experts to implement Billing solutions and deliver the requisite business outcomes for the client.

• Measure and report on the effectiveness of thequote-to-cash transformation programs involving billing.

• Experience and certification in one of the following Billing tools such as Conga, Salesforce,

  
  SAP, Oracle,Zuora orany other Billing tool is a must.

• Build relationships with key client decision-makers and act as a trusted advisor for revenue / billing projects.

• Manage projects to plan, execute, and deliver all the key deliverables on time with no compromise on quality. This includes managing timelines, budgets, resources, and coordinating cross-functional teams.

• Perform the role of a billing advisor; and provide guidance into the staffing process; actively participate in recruitment activities.

• Support RFPs and proposals and be part of the sales effort and solutioning when needed to win projects and help grow talent at Accenture.

• Work with a team of seasoned professionals & use relevant tools to develop business cases, strategic assessments, and publish assets / accelerators.

• Help clients drive the best possible outcomes and enhance the customer experience of our clients.

• Work to facilitate involvement of key stakeholders and buy-in for change readiness.

• Build network with key stakeholders, other team members and technology team to establish long-term relationships thereby helping in growth of the team.

Bring your best skills forward to excel at the role:

• Proficiency in configuring billing software systems such as Conga, Salesforce, SAP, Oracle, Zuora to support various billing models and pricing structures.

• Experience working with C level executives.

• An ability to work with the leadership to support business development and thought leadership.

• Be adept at working in a fast-paced dynamic environment both on offshore and onshore locations.

• Strong communication and presentation skills to share the perfect pitch with key stakeholders.

• Strong client handling skills to develop, manage and deepen relationships with key stakeholders.

• Team building skills to collaborate, work and motivate teams with diverse skills and experience to achieve goals.

• Identify new opportunities, develop solutions, and own proposals end to end.

• Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the offering.

Your experience counts!

• 5-10years of progressive industry and/or consulting experience in the products, communications, life sciences, high-tech, resources, or financial services industry.

• MBA from a Tier 1 institute.

• 5-10 years consulting and/or Lead-to-Cash (CPQ/CLM/Billing) implementation experience.

• Managing a minimum of 3 large-scale full-life cycle implementations of Lead-to-Cash (CPQ/CLM/Billing) solutions.

• Experience delivering global billing / revenue realization projects.

• Deep understanding of the entire lead-to-cash business processes.

• Experience working across multiple industries.

• Experience in working withsenior management levels within existing organization / client organizations.

• Experience in setting up and growing teams to meet needs across skills, geographies, and industries.

• Strong project management and/or leadership skills.