IT Support Specialist
Job Description
What role you will play in team
You will be part of a dynamic team providing first and second-level support to our clients.
What you will do
You will troubleshoot and resolve technical issues, ensuring smooth operations.
Key responsibility
• Provide technical support to end-users.
• Troubleshoot and resolve hardware and software issues.
• Maintain and update IT infrastructure.
• Document and escalate complex issues.
Required Qualification and Skills
• Bachelor's degree in Computer Science or related field.
• 0-1 years of experience in IT support.
• Proficiency in troubleshooting PC issues.
• Excellent communication and problem-solving skills.
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Benefits Included
• Competitive salary.
• Health insurance.
• Paid time off.
• Professional development opportunities.
A Day in the Life
A typical day involves resolving user tickets, collaborating with the team, and providing solutions.