Talent Planning And Operations Manager

Job Title - Talent Planning and Operations- Manager- CF HR

Management Level: 07-Manager

Location: Bangalore/Open

Must have skills: Workforce Planning

Good to have skills: Interpersonal and Organizational skills

Job Summary:
Talent Planning & Operations are part of the Market Unit and provide an insights-led approach to analyze, forecast, and manage talent flow to meet changing business dynamics. People in these roles enable the business to make effective supply/demand balancing and affordable talent planning decisions by interpreting inter-connecting talent metrics. In this role, you will require a strong connection to our Regional HR Leadership, and Regional Practice leadership teams as you will be closely coordinating with these stakeholders to shape a regional view with respect to resource planning and supply-demand balancing.
Roles & Responsibilities:
Workforce Process Coordination

• Coordinate with Practice/HRBP Leads on a routine basis to develop and manage workforce plans that are cost-effective, feasible, and aligned with business objectives.

 • This role will be expected to become a subject matter expert with respect to the Workforce Planning system of record and related tools/reporting.

• Provide recommendations to Regional HRBP/HR Leads regarding headcount and supply / demand challenges based on business performance.

• Coordinate the forecast for key supply / demand metrics (i.e. chargeability/market utilization) to support decision-making for short term needs and identify opportunities to optimize chargeability (i.e., Chargeability Outlook).

• Partner with Area Workforce Planning & Execution Lead/HR Service Delivery Lead, Services HR Partner Lead, and the business to produce insights on future workforce size and pyramid mix.

• Support adoption and enablement of all Workforce Planning systems and supporting tools/reporting for HR stakeholders in close coordination with the Area WP&E Leads.

Workforce Insights:

• Examine, assess results, and analyze data to offer insights and data-driven recommendations for supply/demand-related processes and chargeability management. Provide this insight to Regional Leads (including chargeability modeling), encompassing General Managers (GMs), Operations, HR Leads, and the diverse business units (Practice, Solution Area, Practices).

• Leverage WFP-related reporting and other applicable enterprise reporting to assess talent metrics to draw data-driven inferences in collaboration and consultation with HR Leads, Talent Acquisition, and Practice Leads.

• Proactively anticipate and address skills shortages, excess capacity, and supply / demand imbalances before there is a negative impact to the business

Engagement and collaboration:

• Provide a centralized view and insights to the Regional HR Lead regarding the impacts on business performance around chargeability across various measures such as training, hiring, and more

• Liaise with HRBP leads to ensure the appropriate suppliers are on board that fit for our capability needs.

Liaise with global planning teams, HR, Business Operations, and Finance on overall timelines, process and direction.

Professional & Technical Skills:

• Strong organizational skills and attention to detail

• Excellent written and verbal communication skills
• Effective interpersonal skills – i.e., ability to communicate information to various stakeholders across the business
• Collaborate effectively in a highly matrixed company to deliver results regionally · Strong ability to provide insights to regional leadership
• Excellent data management and analysis skills
• Experience in program/project management and/or consulting

Additional Information:
· Bachelors degree or equivalent combination of education and experience.

· Experience as a Business Analyst, Data Analyst or Delivery Management role would be considered favorably.

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