Business Development Associate

About Accordible:

Accordible is a growing B2B facility management and engineering services company serving clients across hospitality, healthcare, commercial real estate, corporate and industrial sectors.

Our services include Integrated Facility Management, housekeeping, technical manpower, HVAC, MEP services, annual maintenance contracts, façade cleaning, pest control, landscaping and specialised facility solutions.

Role Overview:

The Senior Business Development Associate will be responsible for generating new business, acquiring corporate clients, managing the sales pipeline and converting opportunities into profitable contracts.

• The role requires strong knowledge of facility management services, proposal preparation, pricing, tender management, client negotiations and operational handover.
• Key Responsibilities:
• Business Development & Sales

• Identify and develop new B2B business opportunities.
• Generate leads through networking, LinkedIn, market research, referrals and outbound outreach.
• Manage the complete sales cycle from prospecting to commercial closure.
• Conduct client meetings, presentations and requirement discussions.
• Achieve monthly, quarterly and annual revenue targets.
• Maintain a healthy sales pipeline and accurate forecasts.
• Identify cross-selling and up-selling opportunities.
• Develop and manage key corporate accounts.

Facility Management Knowledge:

The candidate should understand:

Soft Services: Housekeeping, pantry services, pest control, landscaping, façade cleaning and workplace support.

Hard Services: HVAC, electrical, plumbing, DG sets, fire-fighting systems, STP/WTP, building maintenance, MEP and technical manpower.

Integrated Services: AMC contracts, Integrated Facility Management, corporate workplace management and industrial facility management.

Tender & Proposal Management

• Analyse RFQs, RFPs, tenders and scopes of work.
• Participate in site surveys and requirement assessment.
• Understand BOQs, manpower deployment and equipment requirements.
• Prepare technical and commercial proposals.
• Coordinate cost estimation and pricing.
• Ensure proposals clearly mention scope, inclusions, exclusions and commercial terms.
• Handle proposal follow-ups and tender clarifications.

Client Relationship Management

• Build relationships with Facility Heads, Procurement Teams, Engineering Heads, Administration Heads and senior management.
• Conduct CXO-level presentations and business discussions.
• Understand client concerns and recommend suitable solutions.
• Support client retention, contract renewals and account expansion.
• Manage objections, conflicts and commercial discussions professionally.
• Develop long-term relationships with strategic accounts.

Commercial & Financial Management

• Prepare pricing models based on manpower, equipment, consumables and operational costs.
• Review gross margins and profitability before proposal submission.
• Participate in contract and pricing negotiations.
• Understand payment terms, penalties, retention, escalation and SLA deductions.
• Ensure that proposed commercials remain operationally feasible and profitable.
• Coordinate pricing approvals with management and finance teams.

Market Intelligence

• Conduct competitor analysis and market mapping.
• Identify new industries, locations and business opportunities.
• Monitor market trends, customer requirements and competitor offerings.
• Segment potential clients based on industry and business potential.
• Conduct win-loss analysis for important proposals.

Technical & Operations

• Participate in facility audits and site surveys.
• Understand manpower, equipment and compliance requirements.
• Support the preparation of SLAs, KPIs and deployment plans.
• Coordinate with operations, HR, finance and compliance teams.
• Ensure a proper handover after receipt of the purchase order.
• Support client onboarding, mobilisation and initial implementation.

CRM Reporting

• Maintain accurate lead, opportunity and client records in Zoho CRM.
• Update pipeline value, stages, follow-up dates and expected closures.
• Prepare weekly and monthly sales reports.
• Track conversion ratios, revenue, proposal value and forecast accuracy.
• Use Microsoft Excel, PowerPoint, Google Workspace and LinkedIn Sales Navigator effectively.

Qualifications required:

• Graduate in Business Administration, Marketing, Commerce, Engineering or a related field.
• MBA in Sales, Marketing or Business Development will be preferred.
• 5–6 years of B2B sales or business development experience.
• Experience in facility management, technical services, manpower supply or engineering services is preferred.
• Experience in tenders, proposals, client negotiations and corporate sales.
• Working knowledge of CRM tools, Microsoft Office and Google Workspace.

Skills Required:

• Strong B2B sales and negotiation skills.
• Excellent communication and presentation ability.
• Good understanding of facility management services.
• Proposal writing and commercial costing knowledge.
• Strong relationship and stakeholder-management skills.
• Pipeline management and sales forecasting ability.
• Analytical, organised and target-oriented approach.
• Leadership, problem-solving and ownership mindset.
• Ability to work independently and coordinate across departments.

What we offer:

• Competitive salary with performance incentives.
• Exposure to leading corporate and institutional clients.
• Opportunity to manage high-value and multi-location accounts.
• Growth in facility management and B2B service sales.
• Performance-oriented and collaborative work environment.

Career Path:

Senior Business Development Associate → Assistant Manager – Business Development → Business Development Manager → Regional Sales Manager