Engagement Director

Job description / Role

About the role:

As an engagement director based in Dubai, you will lead strategic client initiatives by blending deep technical expertise in solution architecture and SDLC with strong non-technical skills in program management, product ownership, and client engagement. You will drive end-to-end delivery, ensuring alignment between business objectives and technology solutions, while building and maintaining long-term relationships with C-level stakeholders.

Responsibilities:

• Lead client engagements from proposal through delivery, ensuring business objectives are met within scope, budget, and timeline
• Collaborate with clients to define requirements, solution roadmaps, and key performance indicators
• Oversee the design and implementation of technical solutions in line with SDLC best practices
• Manage program plans, resource allocation, risk mitigation, and change control processes
• Act as product owner for key deliverables, prioritizing features and managing backlogs
• Build and maintain executive-level relationships to foster trust, drive adoption, and secure renewals
• Coordinate cross-functional teams of architects, developers, and business analysts in a matrixed environment
• Monitor engagement health, report status to stakeholders, and implement continuous improvement initiatives
• Ensure adherence to quality standards, compliance requirements, and governance policies

Required qualifications:

• Bachelor’s degree in computer science, engineering, business, or related field
• 7–12 years of experience in client engagement, program management, product ownership, or solution architecture
• Proven track record as an engagement director or in a senior client-facing leadership role
• Strong technical foundation with hands-on experience in solution architecture and SDLC methodologies
• Demonstrated success managing complex programs, budgets, and timelines
• Experience with agile frameworks and product backlog management
• Exceptional communication, negotiation, and stakeholder management skills
• Ability to lead and motivate cross-disciplinary teams in a fast-paced environment
• Willingness to travel regionally as required

Preferred qualifications:

• Master’s degree (MBA, MSc) or equivalent
• Certifications such as PMP, TOGAF, or Certified Scrum Product Owner
• Experience with cloud platforms (AWS, Azure) and digital transformation initiatives
• Familiarity with the Middle East market and regional regulatory landscape
• Fluency in Arabic or additional regional languages
• Experience with enterprise CRM or ERP implementations

Position details

Location: Dubai, United Arab Emirates

Industry: Consulting / Professional Services

Experience required: 7+ years

About the Company

AIQU connects future-ready technology specialists with forward-looking organisations. We help businesses deliver high-impact and high-quality technology projects by using our unrivalled global sourcing capabilities to attract diverse talent within the region.

Our bespoke staffing solution offers the most flexible option you can have while maintaining 100% legislative compliance. AIQU’s fast and highly responsive employee management processes are designed to provide your most valuable assets, your people, with a seamless experience!

From business analysts to change managers; from front-end developers to back-end engineers, full-stack developers, and database administrators; from process analysts to software architects; AIQU can provide and manage specialists for a technology transformation project or for a project in maintenance phase across six key verticals.