Senior Software Engineer — Knowledge Graph & Retrieval (Aiva)
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Job Description
- Implement the context graph data layer: schema, entity and relationship management, versioning, and time-aware (temporal) memory records.
- Build streaming and batch ingestion pipelines that capture events from Convogent conversations, Velogent process runs, and customer systems of record — with idempotency, ordering, and replay support.
- Develop entity resolution and deduplication: matching customers, accounts, and interactions across channels into a single coherent graph identity.
- Implement the hybrid retrieval service — graph traversal, vector k-NN, and metadata filtering — with caching, pagination, and strict latency budgets.
- Build and maintain Aiva's public APIs and internal SDKs (REST/gRPC, and MCP-compatible tool surfaces) with robust authentication, rate limiting, and multi-tenant scoping.
- Own performance engineering: query profiling, index design, load testing, and capacity/cost tuning across graph and vector stores.
- Implement data lifecycle mechanics: TTL and decay policies, archival, tenant-scoped deletion (right-to-be-forgotten), and audit logging in line with AI Gateway governance policies.
- Write thorough tests, runbooks, and operational dashboards; participate in on-call for the platform.
- 6+ years of backend engineering in Python, Go, or Java/Kotlin, building services in production at meaningful scale.
- Hands-on production experience with at least one graph database (Neptune, Neo4j, ArangoDB) or a demonstrated ability to model highly connected data in relational/NoSQL stores.
- Practical experience with search/vector retrieval: OpenSearch/Elasticsearch, pgvector, or a dedicated vector database, including index tuning and relevance debugging.
- Strong data pipeline skills: Kafka/Kinesis or equivalent, exactly-once/idempotent processing patterns, and schema evolution.
- Solid AWS experience (EKS or Lambda, DynamoDB, S3, IAM) and infrastructure-as-code (Terraform/CDK).
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- Rigor around API design, testing, observability (metrics, tracing), and secure multi-tenant service patterns.
- Experience with entity resolution, identity graphs, CDPs, or master data management.
- Exposure to RAG systems or LLM-serving infrastructure.
- Familiarity with Gremlin/openCypher/SPARQL query languages.
- Experience meeting compliance requirements (data residency, PII handling) in BFSI, healthcare, or telecom.
Skills
PythonJavaGoKotlinNoSQLGRPCLLMRAGKafkaData ModelingElasticsearchDynamoDBNeo4jAWSTerraformIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Important dates & deadlines?
Application Deadline
22 Nov 26, 04:24 PM IST
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