Analyst-Operation Risk Management

American Express — often called Amex — is a global leader in payments, premium credit cards, corporate expense management, and travel‑related financial services. Founded in 1850 in Buffalo, New York, the company is renowned for its customer service, premium rewards programs, and strong merchant network.

In India, American Express (India) Private Limited was incorporated in 1994, with major offices in Gurugram and New Delhi, and large Global Service Centres supporting worldwide operations in technology, analytics, risk management, and customer servicing. The company operates both as a card issuer and a merchant acquirer, and through American Express Banking Corp., it offers corporate cards, merchant services, and working capital solutions.

American Express is known for its premium positioning, serving affluent consumers, corporates, and SMEs. Its India operations combine customer‑facing businesses with global capability centres, making it a hub for innovation in payments, fraud prevention, and digital experiences.