Analyst-Data Analytics

American Express Global Commercial Services (GCS) is a global leader in the commercial payments solutions space and continues to be an exciting and fast-growing business dedicated exclusively to the success of businesses globally. GCS provides a range of Corporate Payments Solutions and other expense management tools to help small, mid, and large companies around the world manage all facets of their business spending.

We are seeking a strategic, hands-on analytics professional who thrives at the intersection of data, governance, reporting, and performance management. This role will advance our analytics strategy, evolve enterprise reporting, and drive transformative insights that shape business outcomes.

Responsibilities

Key Responsibilities

Role

As an Analyst, Reporting, Insights & Analytics, you will play a pivotal role in driving data-driven performance management across the enterprise by:

Reporting, Insights & Analytics

• Deliver timely, accurate, and visually compelling reports, dashboards, and insights that support business performance evaluation.
• Understand business objectives and customer needs to design innovative analytical solutions using SQL, Python, Tableau, and big-data platforms.
• Identify opportunities to automate, optimize, and standardize reporting and analytics processes.
• Conduct deep-dive analyses to diagnose business drivers, uncover opportunities, and provide actionable recommendations.
• Provide supplier & spend analytics to support GCS/ICS field teams and G&S spend strategies.

• Translate business problems into structured analytical approaches delivering meaningful outcomes.
• Enable seamless monitoring of project performance metrics and its visibility to the senior stakeholders
• Conduct ad hoc analyses to support growth strategies, operational improvements, and forward-looking decision-making.
• Own end-to-end analytics delivery—from data exploration & analysis to visualization and insight generation.
• Manage assigned analytics projects, prioritizing tasks based on business objectives and dependencies.
• Ensure clear communication of insights, methodology, and project progress to stakeholders.
• Monitor and track performance metrics, ensuring visibility and understanding among business partners.
• Maintain high data quality, governance, and compliance standards across all reporting and analytics activities.
• Streamline workflows and recommend process efficiencies that enhance scalability and reliability.
• Project & Stakeholder Management
• Governance & Process Excellence

• 7+ years of experience in analytics, reporting, strategy, operations, or program management (financial services or technology preferred).
• Post-graduate degree in Engineering, Economics, Statistics, or Management preferred
• Strong analytical skills with hands-on expertise in SQL, Hive, Python, and data visualization tools such as Tableau or Power BI.
• Advanced proficiency in MS Excel and PowerPoint.
• Experience with automation, predictive analytics, GenAI applications in reporting, and big-data platforms (e.g., Cornerstone)
• Background in B2B payments, sales processes, procurement, or accounts payable data is a plus
• Excellent communication and data storytelling skills, with proven experience developing executive-level presentations.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, youll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About The Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.