Order Management / Logistics Specialist

Title:                            Order Management/Logistics Specialist

• Business Unit:            Corporate
• Location:                     Bangalore, India
• Supervisor:                  SOP Manager
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•  PRIMARY RESPONSIBILITY

This position is responsible for customer order booking, invoicing & Logistics management including inventory management, import/export & last mile logistics

SPECIFIC JOB RESPONSIBILITIES

• Responsible for incoming order or contract review & validation for adherence to the Ametek Compliance and SOP policy.
• Enter orders or contracts into ERP for Business Units under Ametek entity
• Follow up deliveries and orders in any phase until the customer receives goods.
• Collect service reports for invoice billing.
• Post invoice for sales and purchase orders in ERP, and upload order related documents to customer portal when required.
• Manage the import operations process for shipments entering India.
• Ensure compliance with all relevant regulations and customs clearance procedures.
• Dealing with and solving critical issues related to Shipments.
• Attend and monitor regular Shipments Inquiries.
• Coordinate Customs clearances with CHA/Importer, Local and Overseas Suppliers, Forwarders, Transporters and Warehouse on Timely Delivery and Clearances of Goods.
• Preparation of documents for various Government incentive schemes.
• Help customers in knowledge of Incoterms, Harmonized Tariff Schedule, Customs regulations, and other relevant government requirements/regulations.
• In coordination with Importer to prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods.
  
  
• Manage and oversee all logistics operations including warehouse management systems, dispatching, and import-export processes
• Ensure efficient and timely delivery of goods, manage inventory, and optimize logistics costs
• Collaborate with internal teams to coordinate supply chain activities and streamline logistics processes
• Implement best practices in logistics management and continuously improve operational efficiency
• Monitor and analyze logistics performance metrics to identify areas for improvement and implement corrective actions
   

KNOWLEDGE AND SKILL REQUIREMENTS

• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs
• College degree or above
• 5 to 10 years of working experience in handling Logistics, Supply Chain management and Order Management
• Can work proactively, independently and accountably.
• Proactive, careful, and detail-oriented
• Knowledge of ERP – preferably Microsoft Navision and SAP
• Thorough knowledge on Import, export and India customs process
• Good command of written and spoken English