Job Description
Join a growing, dynamic, and innovative team that has established itself as the market leader in Intellectual Property management solutions. ANAQUA provides Intellectual Asset Management Software and Services to help companies and law firms improve their management of their IP portfolios to gain competitive advantage. A primarily web-based product, ANAQUA has over 20,000 users with an ever-growing client base, including global leaders such as Microsoft, The Coca-Cola Company, British American Tobacco, Diageo, and NXP Semiconductors.
With a combination of adaptive software, great people and a proven implementation methodology, Anaqua partners with its clients to build global capabilities that integrate workflows and web-based collaboration across the IP lifecycle. Anaqua is committed to 100% client satisfaction.
What we are looking for
We are looking for someone who can take ownership of the Certinia platform, provide reliable day-to-day support, and contribute to its longer-term improvement. The ideal candidate will bring practical experience, challenge inefficient processes, and recommend effective solutions based on platform capabilities.
Key responsibilities
- Administer and configure Salesforce and Certinia PSA.
- Manage users, roles, profiles, permission sets, security, and access.
- Configure Certinia PSA to support projects, resources, assignments, time entry, utilization, and related operational processes.
- Build and maintain Salesforce Flows, reports, dashboards, validation rules, and other platform automation.
- Troubleshoot platform issues and provide ongoing user support.
- Manage sandbox testing, release activities, and production deployments.
- Monitor data quality and implement appropriate platform controls.
- Partner with business stakeholders to translate requirements into scalable solutions.
- Identify opportunities to simplify processes, reduce manual work, and improve platform adoption.
- Maintain platform documentation and provide user guidance and training.
Required qualifications
- Strong hands-on Salesforce administration experience.
- Practical experience administering and configuring Certinia PSA, formerly FinancialForce PSA.
- Experience managing Salesforce security, permissions, profiles, and user access.
- Experience building Salesforce Flows, reports, and dashboards.
- Knowledge of sandbox management, testing, release management, and production support.
- Experience supporting a Professional Services or project-based organization.
- Strong analytical, troubleshooting, and communication skills.
- Ability to work effectively with both technical and non-technical stakeholders.
- Comfortable working with US and Global teams.
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Preferred qualifications
- Salesforce Certified Administrator or Advanced Administrator.
- Certinia PSA certification.
- Five or more years of relevant Salesforce, Certinia, consulting, or platform administration experience.
- Experience with project financials, resource management, utilization, time entry, and operational reporting.
- Previous experience implementing or improving Salesforce and Certinia solutions.
Skills
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About Company
Our software and services help corporations and law firms gain a true competitive advantage from their intellectual property. Over fifteen years ago IP leaders from Ford Motor Company and British American Tobacco identified an important gap within enterprise software solutions. Managing IP with patchworks of commercial and homegrown systems left them with unreliable data that increased their costs and exposed them to risk. They took matters into their own hands by collaborating on a new web-based, unified system for intellectual property – a comprehensive software platform capable of managing and automating the full IP lifecycle of patents, trademarks, designs, trade secrets and contracts. That collaboration was the beginning of Anaqua – the world’s first web-based unified platform for intellectual property.
From the start, our technology leadership and product innovation has been driven by our customers. Today, Anaqua’s AQX software is used by over a million IP executives, attorneys, paralegals and administrators in corporations and law firms all over the world. Many of the best-known brands and most innovative products were conceptualized, evaluated, protected and monetized through the AQX software platform.
Over the years, Anaqua has grown exponentially through the merger with Lecorpio, a leading IP management software solutions company, acquisition with ideaPoint, an innovation management solution provider, AcclaimIP, the industry-leading patent analytics software solution and PATTSY WAVE, an IP management software and practice automation provider.
In February 2021, Anaqua acquired global IP cost estimating software provider Quantify IP. On the heels of PATTSY WAVE, the acquisition continues the acceleration of Anaqua’s law firm growth strategy and supports the company’s commitment to delivering IP solutions that address the diversified and evolving needs of today’s IP management market.
Quantify IP’s products Global IP Estimator® and Portfolio Estimator are best-in-class solutions and Anaqua will invest in these solutions as distinct offerings and will also identify strategic opportunities for integration and enhancement that best complement and optimize Anaqua’s suite of offerings.
As we continue to grow our portfolio of next-generation IP solutions, as well as, our global customer base, Anaqua will support an increasing number of innovators in an increasing number of ways, helping them improve lives across the world.
Anaqua, Inc. is a premium provider of integrated intellectual property (IP) management technology solutions and services. Anaqua’s AQX platform combines best practice workflows with big data analytics and tech-enabled services to create an intelligent environment designed to inform IP strategy, enable IP decision-making, and streamline IP operations. Today, nearly half of the top 100 U.S. patent filers and global brands, as well as a growing number of law firms worldwide use Anaqua’s solutions. Over one million IP executives, attorneys, paralegals, administrators, and innovators in large and medium-sized companies use the platform for their IP management needs. The company’s global operations are headquartered in Boston, with offices across the U.S., Europe, and Asia. For additional information.
Important dates & deadlines?
Application Deadline
24 Nov 26, 08:55 PM IST
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