Business Analyst - Transaction Banking Payments

Key Responsibilities:

• Lead requirements elicitation through stakeholder interviews, workshops and working sessions.
• Develop business cases for transformation initiatives and support benefits, realization tracking post-implementation.
• Create and maintain BRDs, Functional Specifications, process maps and journey documentation.
• Develop use cases, wireframes, flow diagrams, RTM, and business flows for Technology and QA teams.
• Own product delivery artifacts including product roadmaps, epics user stories, acceptance criteria, and prioritized backlogs using Jira & Confluence.
• Proactively identify dependencies, risks, assumptions, and testing inputs and communicate them early.
• Support test planning, defect triage, and User Acceptance Testing (UAT).
• Prepare documentation and reporting for working groups, governance forums, and steering committees.
• Track milestones, manage delivery risks, and escalate variances as required.
• Support go-live readiness, tollgate approvals, and post-implementation reviews.

Preferred Experience and Skills:

• 8+ years of overall experience with minimum 5+ years as a Business Analyst in Banking - Financial Services.
• Proven experience delivering end-to-end digital transformations with ownership (Retail Banking required).
• Solid understanding of the complete payment transaction lifecycle.
• Hands-on experience working in Agile delivery models (Scrum - SAFe) beyond ceremonies.
• Strong proficiency in Jira and Confluence for backlog management and documentation.
• Strong stakeholder management skills.

Certifications (Good to Have):

• CBAP, CSPO, CSM, SAFe, PMP, PRINCE2.

Work Mode:

• 5 days, Work From Office.