Manager - Creative Operations & Compliance - BFSI

:
You will be responsible for driving the end-to-end execution of marketing creative requests while ensuring seamless coordination across internal stakeholders, creative agencies and compliance teams. The role will oversee creative workflows, agency management, regulatory approvals and process governance to enable timely, compliant and high-quality marketing communication.
Key Responsibilities:
Creative Operations & Design Management:
- Manage the end-to-end workflow for creative requests, from intake to final delivery.
- Assess creative requirements and allocate work to internal design teams or external agencies based on scope, timelines and resource availability.
- Serve as the primary point of contact for all creative requests, coordinating with cross-functional teams to ensure timely execution.
- Build and maintain strong working relationships with internal stakeholders, designers and external agency partners.
- Manage external design agencies, including work allocation, delivery tracking, contractual coordination and monthly invoice processing.
Compliance & Regulatory Management:
- Manage the end-to-end compliance and exchange approval process for all marketing communication assets.
- Act as the single point of contact between Marketing and Compliance, ensuring timely submissions, effective communication and closure of approval queries.
- Coordinate with internal stakeholders to obtain required inputs and facilitate approvals within defined timelines.
- Maintain a centralized repository of exchange approvals for easy access, governance and record management.
- Track approval validity, ensuring timely renewals and re-submissions to maintain regulatory compliance.
- Maintain comprehensive MIS dashboards to monitor approval status, turnaround times and pending cases.
- Support internal and external audits by ensuring complete, accurate and audit-ready documentation.
- Continuously identify opportunities to improve compliance processes, governance and operational efficiency.
Key Skills & Competencies:
- Strong project and stakeholder management skills.
- Excellent coordination and communication abilities.
- Experience managing creative agencies and marketing operations.
- High attention to detail with strong organizational skills.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Strong understanding of brand governance and quality control.
- Proficiency in MIS reporting and documentation management.
- Familiarity with marketing compliance and regulatory approval processes is preferred.
Preferred Experience:
- 4 - 6 years of experience in Marketing Operations, Creative Project Management, Brand Management or Marketing Compliance.
- Experience working with cross-functional marketing teams.
- Prior experience in BFSI or other regulated industries will be an advantage.
Contact:
7299993116