Service Reliability Engineer- Apple Data Platforms

Department Icon IT / Software Development & Related
Posted: 1 day ago
7-9 years
Bengaluru, Karnataka, India
IT / Software Development & Related
work from office
Full Time
Closes 22 Dec 2026

Posted: 1 day ago
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Job Description

This is a rare opportunity to build deep expertise across one of the most technically diverse platforms at Apple — while specialising in the big data engines and catalog/governance layers that power analytics and data engineering across the company. As an SRE on Apple Data Platform, youll operate and support the teams full portfolio, from ML/AI platform services to multi-cloud infrastructure, and grow into the teams go-to expert for big data platform services — including Spark, Flink, Airflow, Trino, Notebooks, REST Catalog services (such as Glue Catalog), and data governance. Just as importantly, youll be a first point of contact for the internal customers who rely on these services daily — someone who can translate a confusing error or a vague support request into a clear diagnosis and a fast resolution. Were looking for a self-motivated engineer who thrives on ownership — someone who wants a set of services to call their own, the autonomy to drive their reliability roadmap, and the collaborative instinct to keep that work aligned with the teams broader direction. If you love solving hard operational problems, take genuine satisfaction in helping frustrated customers get unblocked, and want a front-row seat to how Apples data engineering platform scales, this role offers real room to grow your scope and impact over time.
  • Bachelors Degree in Computer Science, an engineering-related field, or equivalent related experience.
  • 7+ years in a Site Reliability Engineering, DevOps, or Infrastructure-focused role.
  • Proficient in scripting languages (Shell, Python)
  • Deep understanding of one or more Big Data technologies (Spark, Flink, Airflow, Trino, Notebooks).
  • Strong Experience with Kubernetes and AWS services- handling IAM (roles, policies, permission boundaries, KMS), EKS, RDS, S3 and cloud storage/networking fundamentals.
  • Strong experience with implementing observability systems and practices: metrics, logging, tracing, alerting, SLOs, error budgets, and fault analysis at scale with tools like Prometheus, Grafana, Splunk, PagerDuty.
  • Excellent written and verbal communication skills, with the ability to explain technical issues clearly to non-expert customers.
  • Solid grounding in SRE principles, with prior on-call, production-support, or customer-facing support role experience.
  • Familiarity with MCP-based tooling and ML lifecycle/dataset management systems.
  • Prior experience in a customer-facing or technical support role, with a demonstrated passion for customer success.
  • Working knowledge of CI/CD pipelines and deployment workflows.
  • Familiarity with data pipeline orchestration and workflow scheduling patterns.
  • Proficient in handling production databases and distributed-SQL engines with experience in Query Tuning and Optimizations.
  • A track record of automating manual operations through scripting or tooling.
  • Intellectual curiosity and a drive to keep learning — for yourself, your team, and the org.
  • Comfortable leveraging AI-assisted development tools (e.g., Claude Code) to accelerate prototyping, code generation, and documentation, and able to critically review and validate AI-generated output before it ships.

Skills

Big Data TechnologiesPythonDevopsKubernetesScripting LanguagesCloudSql

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About Company

Apple Inc., formerly Apple Computer, Inc., is a Silicon Valley–based multinational technology company headquartered in Cupertino, California. It designs, manufactures, and markets premium consumer electronics, software, and online services. Iconic products include the iPhone, iPad, Mac, Apple Watch, and Apple TV, alongside services such as Apple Music, iCloud, Apple Pay, Apple Arcade, Apple TV+, and the App Store. Operating systems now span iOS, iPadOS, macOS, watchOS, and visionOS.

As of August 2025, Apple ranks #3 globally by market capitalization (≈ US $3.4 trillion) and reported FY 2024 revenue of US $391 billion. It remains the second‑largest smartphone maker and fourth‑largest PC vendor worldwide, while expanding into AI‑powered devices, sustainable technology solutions, and mixed‑reality platforms like the Apple Vision Pro.

For professionals exploring Apple India careers, the company offers opportunities across hardware, software, design, retail, and operations, with office hubs in Bengaluru, Hyderabad, Mumbai, and Gurugram. Apple’s interview process in India is known for its rigor, cultural fit focus, and innovation‑driven assessment — attracting engineers, designers, and business talent passionate about shaping future‑ready technology.

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