AI Product & Engagement Manager

Hiring: AI Product & Engagement Manager

About the Role:

We are looking for a highly experienced AI Product & Engagement Manager who can drive enterprise-scale AI and Generative AI transformation initiatives while acting as a strategic bridge between business stakeholders, product teams, customers, and technology organizations.

This is a customer-facing leadership role requiring expertise in Product Management, AI/ML Solutions, Digital Transformation, Customer Engagement, and Enterprise Consulting.

The ideal candidate will be responsible for identifying business opportunities, shaping AI-driven solutions, driving customer adoption, and ensuring successful delivery of AI-powered products and platforms.

The role requires a combination of strategic thinking, business consulting, product ownership, stakeholder management, and deep understanding of Artificial Intelligence, Machine Learning, and Generative AI ecosystems.

Key Responsibilities:

AI Product Strategy & Management:

• Define and execute AI product roadmaps aligned with customer and business objectives.
• Identify opportunities to leverage AI, Machine Learning, and Generative AI technologies to solve business challenges.
• Work closely with customers, business leaders, and technical teams to define product vision and requirements.
• Drive product lifecycle management from ideation to launch and adoption.
• Develop business cases, product strategies, and go-to-market plans for AI-driven solutions.

Customer Engagement & Consulting:

• Serve as a trusted advisor to enterprise customers on AI adoption and transformation initiatives.
• Conduct discovery workshops to understand business challenges and identify AI use cases.
• Build strong customer relationships and drive solution adoption.
• Present AI capabilities, product roadmaps, and transformation strategies to senior stakeholders and leadership teams.
• Manage executive-level customer engagements and strategic discussions.

AI & GenAI Transformation:

• Lead enterprise AI transformation programs and adoption initiatives.
• Identify opportunities for Generative AI, Large Language Models (LLMs), intelligent automation, and advanced analytics.
• Drive AI use-case prioritization, business value realization, and implementation planning.
• Collaborate with Data Science, Engineering, and Architecture teams to deliver scalable AI solutions.
• Monitor industry trends and emerging AI technologies to guide innovation strategies.

Stakeholder & Program Management:

• Coordinate across Product, Engineering, Data Science, Delivery, Sales, and Customer Success teams.
• Drive alignment between customer expectations and technical delivery.
• Manage project timelines, risks, dependencies, and stakeholder communications.
• Ensure successful execution of AI initiatives and achievement of business outcomes.

Business Growth & Solution Adoption:

• Support pre-sales activities, solution positioning, and customer proposals.
• Drive customer onboarding, adoption, and long-term engagement.
• Measure product performance, customer satisfaction, and business impact.
• Identify expansion opportunities and support revenue growth initiatives.

Required Skills & Experience:

• 8-11 years of experience in Product Management, Enterprise Consulting, Customer Engagement, Digital Transformation, or AI Solution Management.
• Strong understanding of Artificial Intelligence, Machine Learning, Generative AI, and Analytics ecosystems.
• Experience working with enterprise customers and managing strategic stakeholder relationships.
• Proven ability to drive product strategy, customer adoption, and business transformation programs.
• Experience leading cross-functional teams and large-scale initiatives.
• Strong analytical, business consulting, and problem-solving capabilities.

Mandatory Skills:

• Product Management
• AI / Machine Learning
• Generative AI (GenAI)
• Customer Engagement
• Enterprise Consulting
• Digital Transformation
• Program Management
• Stakeholder Management
• Business Analysis
• Solution Design
• Customer Success

Preferred Skills:

• Large Language Models (LLMs)
• AI Product Development
• Data Science & Analytics
• Cloud Platforms (AWS, Azure, GCP)
• Prompt Engineering
• Automation & Workflow Solutions
• Change Management
• Go-To-Market Strategy
• AI Governance

Key Competencies:

• Strategic Thinking
• Executive Communication
• Product Ownership
• Customer Relationship Management
• Innovation & Transformation
• Leadership & Influence
• Problem Solving
• Business Acumen

Why Join Us:

• Opportunity to lead enterprise AI and Generative AI transformation initiatives.
• Work closely with global customers and senior business leaders.
• Drive the strategy and adoption of next-generation AI-powered solutions.
• High-visibility role with significant impact on product growth, customer success, and business outcomes