IT And Security Manager

Armada, an edge computing startup, is seeking individuals to join their team in Trivandrum, Kerala, India. As part of the team, you will play a crucial role in providing computing infrastructure to remote areas and facilitating real-time analytics and AI at the edge. Your responsibilities will include IT support and operations, cybersecurity and compliance, cloud and infrastructure security, programming and automation, incident response, stakeholder collaboration, and process improvement.

Key Responsibilities:

• Respond to IT helpdesk requests from global personnel.
• Oversee onboarding and offboarding processes within your region.
• Manage end-to-end corporate asset lifecycle, including purchasing and tracking of corporate laptops.
• Execute IT and IT Ops directives while identifying opportunities for process automation.
• Ensure timely resolution of executive-level IT requests and tickets.
• Manage and administer a wide range of SaaS products and vendors the company uses.
• Collaborate with Security Managers, Leads, and Engineers to implement and support cybersecurity initiatives.
• Manage and deploy the organization's SIEM system (experience with Microsoft Sentinel is a plus).
• Monitor, triage, and respond to security events reported by the SIEM.
• Assist developers and engineers in resolving security-related tickets within established SLAs.
• Contribute to vulnerability management efforts and remediation strategies.
• Support compliance efforts (SOC 2 Type II, ISO 27001, etc.) and help maintain regulatory compliance.
• Work with third-party CSPM and cloud security tools (experience in cloud infrastructure security is a plus).
• Maintain expertise in Microsoft Azure and Azure Networking (DevOps experience is a plus).
• Knowledge of Kubernetes, Infrastructure as Code (Terraform), and AKS is advantageous.
• Assist in setting up and managing SD-WANs, firewalls, and routers.
• Utilize programming skills (Python required) to automate IT and security processes.
• Identify and implement automation opportunities in IT operations.
• Participate in an on-call rotation (minimum once per month) for incident response and escalation.
• Ensure proper handling of security incidents through the Incident Response System.
• Define and refine IT and security processes in collaboration with managers and stakeholders.
• Work with HRIS tools such as Rippling (experience is a plus).

Qualifications Required:

• A go-getter with a growth mindset, intellectually curious, strong business acumen, and actively seeking opportunities to build relevant skills and knowledge.
• A detail-oriented problem-solver who can independently gather information and deliver results with a "get-it-done" attitude.
• Thrive in a fast-paced environment, energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company.
• A collaborative team player, focusing on business success and motivated by team accomplishment vs personal agenda.
• Highly organized and results-driven, possessing strong prioritization skills and a dedicated work ethic.

(Note: Any additional details about the company were not included in the provided job description),