Client Relationship Specialist

Department Icon Product Management
Posted: 4 months ago
0-1 years
Chennai, Tamil Nadu
Product Management
work from office
Full Time

Posted: 4 months ago
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Job Description

Role: Client Relationship Specialist

Mutual Funds AssetPlus is an end-to-end platform for financial advisors and investors to scale businesses/manage investments digitally. The mutual fund industry in India has experienced significant growth in recent years, presenting a lucrative opportunity for professionals looking to make an impact in the financial services sector.

As a Client Relationship Specialist, you will be the face of the AssetPlus brand, driving partner engagement, activation, and long-term relationship success.

What Will You Do

  • Be the primary point of contact and Client Relationship Specialist for AssetPlus
  • Conduct discovery calls to understand partner requirements and identify ICP (Ideal Customer Profile) categories
  • Deliver platform demos and drive conversions from leads to activated partners
  • Guide partners seamlessly through the onboarding and activation journey
  • Drive partner onboarding and activation targets consistently
  • Engage with partners to help them effectively leverage the AssetPlus platform and its benefits
  • Build and nurture long-term, value-based relationships aligned with partners business goals
  • Provide consultative support to help partners scale their wealth management business
  • Drive partner engagement through both online and offline initiatives (calls, meetings, webinars, events, etc.)
  • Monitor partner performance and proactively work toward increasing activation and productivity

Key Responsibilities

  • Lead-to-activation ownership: manage the journey from demo to active partner
  • Ensure high-quality partner experience and seamless onboarding
  • Track activation metrics and drive consistent business growth
  • Maintain regular follow-ups to ensure sustained engagement and usage of the platform
  • Collaborate with internal teams to resolve partner queries efficiently

Suitable Candidate Profile

  • Sales and Relationship Management experience
  • Ability to conduct effective discovery conversations and product demonstrations
  • Target-driven with a strong conversion mindset
  • Excellent communication skills (spoken proficiency in Hindi is mandatory)
  • Self-driven, proactive, and comfortable working in a fast-paced environment

Skills

Engagement

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