Country Head

AssistHubPro is afast-growing global virtual assistant and remote workforce solutions companyhelping businesses scale with highly trained professionals across:

• Administration
• Marketing
• Customer Support
• Sales Support
• Operational Services

• We support companies acrossNorth America, Europe, and Australiaby providing world-class remote teams.
• Our mission is simple:help businesses scale faster with exceptional global talent.
• We are currently building aglobal operations infrastructure, andIndia will serve as one of our primary delivery hubs.
• We are looking for ahigh-performance operations leaderwho canbuild and scale our India operations from the ground up.
• This is not a maintenance role this is a builder role.
• If you enjoybuilding teams, creating systems, and scaling operations in fast-growth environments, we want to hear from you.
• Role Overview
• TheHead of Operations Indiawill lead thelaunch and scale-up of AssistHubPros India operations.
• You will be responsible for:

• Building operational infrastructure
• Recruiting and scaling virtual assistant teams
• Creating operational systems and processes
• Ensuring world-class service delivery for global clients

You will workdirectly with global leadershipand play a key role in building one of the most efficientremote workforce operations in the industry.

This role requires someone who thrives instartup environments, canmove fast,solve problems independently, andbuild scalable systems.

What You Will Build

You will lead the development and scaling of:

• Virtual Assistant Operations
• Recruitment & Talent Pipelines
• Training & Onboarding Systems
• Quality Assurance Frameworks
• Operational SOPs & Workflows
• Performance Management Systems
• Team Leadership Structure

Key ResponsibilitiesBuild and Scale Operations

• Launch and scale AssistHubPros India operations
• Build operational infrastructure from the ground up
• Develop scalable systems, workflows, and operational processes
• Create operational frameworks that support rapid growth

Build and Lead Teams

• Recruit and build high-performing virtual assistant teams
• Develop team leads and operational leadership structure
• Establish KPIs, accountability systems, and performance standards
• Build a strong culture of professionalism and performance

Recruitment & Talent Pipeline

• Build a strong recruitment engine for hiring virtual assistants
• Develop partnerships with hiring platforms and talent networks
• Implement efficient hiring and onboarding processes

Operational Excellence

• Ensure high service quality and operational efficiency
• Monitor productivity, performance, and client satisfaction
• Identify opportunities for process improvements and efficiency

Training & Development

• Implement structured onboarding programs
• Develop training systems to ensure world-class service delivery
• Establish continuous learning and professional development programs

Strategic Leadership

• Work directly with global leadership on scaling strategy
• Identify growth opportunities within India operations
• Help scale operational capacity to support global expansion

Ideal Candidate Profile

You are abuilder and operator, not just a manager.

You have experiencescaling teams, building processes, and leading operations in fast-paced environments.

Requirements

• Minimum7+ years experience in operations leadership
• Experience inBPO, outsourcing, call center, or virtual assistant companies
• Proven experiencescaling teams and building operational systems
• Strongrecruitment and team-building experience
• ExcellentEnglish communication skills
• Strongproblem-solving and operational mindset
• Ability to thrive in afast-moving startup environment
• Experience working withinternational clients preferred

What Success Looks Like (First 12 Months)

• Build a strong operational team in India
• Establish efficient recruitment pipelines
• Implement operational SOPs and training systems
• Scale a high-performing virtual assistant workforce
• Maintain high client satisfaction and service quality
• Build the operational foundation for global growth

Why This Role Is Unique

• This is arare opportunity to build and lead a country-level operationfor a fast-growing global company.
• You will have the autonomy tobuild teams, systems, and infrastructure from the ground upwhile working closely with international leadership.
• If you enjoybuilding organizations and scaling teams, this role offers significant long-term growth potential.
• Application Requirement (Important)
• To be considered for this role, applicantsmust submit:

• Updated resume
• 12 minute video introduction

In your video, please briefly explain:

• Do you have 7+ years of experience in operations leadership roles
• Do you have experience working in BPO, outsourcing, call center, or virtual assistant operations
• What is the largest team you have managed
• Have you built operational processes, SOPs, or teams from scratch in a startup or fast-growth environment
• Have you personally led recruitment or hiring for operations teams
• Have you worked with international clients (US, Canada, UK, or Australia)
• Please paste a link to your 12 minute video introduction (Google Drive, Loom, or YouTube).

Applications submitted without a video introduction will not be considered.