CTMS Business Expert

Department Icon Operations Maintenance & Support
Posted: 2 months ago
4-6 years
Chennai, Tamil Nadu
Operations Maintenance & Support
work from office
Full Time

Posted: 2 months ago
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Job Description

The future is our choice

At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our peoples skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

Role Summary

  • Looking for an experienced CTMS Business Expert to support and manage Clinical Trial Management System (CTMS) operations within the Life Sciences domain.
  • The candidate will act as a functional SME, supporting business users, system operations, and process improvements for global clinical studies.

Key Responsibilities

  • Provide functional support for CTMS applications and clinical operations.
  • Work closely with clinical teams, business users, and IT teams for issue resolution and enhancements.
  • Support study setup, user access management, data review, and system administration activities.
  • Analyze business requirements and support process improvement initiatives.
  • Coordinate incident, problem, and change management activities.
  • Ensure compliance with GxP, SOPs, and clinical regulatory standards.
  • Support UAT, validation, release management, and reporting activities.
  • Prepare operational documentation, KPIs, and training materials.
  • Required Skills 4–6 years of experience in CTMS support or Clinical Operations.
  • Hands-on experience with CTMS platforms such as Veeva CTMS, Medidata, Oracle Siebel CTMS, or similar systems.
  • Good understanding of clinical trial lifecycle and clinical operations processes.
  • Experience in stakeholder coordination and offshore support model.
  • Knowledge of GxP compliance and validation processes. Strong analytical, communication, and problem-solving skills.
  • Qualification Bachelors degree in Life Sciences, Pharmacy, Biotechnology, Computer Science, or related field.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

Choose your future. Choose Atos

Skills

OperationsRelease ManagementAdministration

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About Company

Atos Medical is a global medical device company committed to making life easier for people living with a neck stoma. We offer a comprehensive range of laryngectomy and tracheostomy care solutions, with a focus on innovative technologies and exceptional customer service. Our products are available in over 90 countries, and we have a direct sales presence in over 20 countries. We are dedicated to providing our customers with the highest quality products and services, and we are constantly innovating to improve the lives of people living with a neck stoma.
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