AU Small Finance Bank - Product/Portfolio Manager - Credit Cards

About the role:
Function - Product/Portfolio Manager Credit Cards
Grade - Deputy Manager/ Assistant Manager/ Manager / Senior Manager
Qualification - Graduate/Post-Graduate Any specialisation
Work Experience - Atleast 1 year of experience with Banking/Payments Industry, Freshers only from Tier 1 or Tier 2 Post Graduate institutes
Key Deliverables:
- Design & execute Marketing Growth Campaigns, initiatives to deliver against Spends Growth, Spend targets and increase monthly active customers within the portfolio.
- Track and monitor Customer Spends, transactions trends and partner with relevant merchants to increase customer engagement and spends.
- Monitor and control Inactivity at overall portfolio level and ensure a focus on spend inactivity and plan initiatives to control and reduce.
- Tracking and analysing key performance indicators (KPIs) such as revenue and expense.
- Understanding customer needs and behaviours, identifying areas for improvement, and working to enhance the customer experience post credit card onboarding.
- Collaborating with credit risk teams to strengthen control strategies, implement analytics and reporting.
- Collaborating with various stakeholders, including technology, marketing, operations, customer service, and sales teams, to ensure seamless processes.
- Ensuring compliance with industry regulations and internal policies.
- Developing and implementing strategic plans to optimize portfolio performance, profitability and achieve business objectives.
Must have Presentation & Interpersonal Skills:
- Strong communication and presentation skills mandatory.
- Ability to analyze business requirement and effectively communicate to stakeholders.
- An eye for detail, ability to draft business requirement and process documents.
Good to have Analytical and Data Skills:
- Ability to analyze data, identify trends, and make data-driven decisions.
- Good skill on Microsoft office and knowledge of SQL.
- Experience in extracting and manipulating data using SQL, leveraging advanced Excel features.
- Understand the business requirements and prepare requirement reports, deep analysis.
Candidates working with Banks/NBFC, fintech, ecommerce, telecom, payment aggregators in product / portfolio roles will be preferred.