Ecommerce Sales Manager

Job description

Company Description

Established in 2000, Auscomp Computers Pty Ltd is a proudly Australian-owned and operated distributor and technology integrator. Operating nationally from warehouses in Brisbane and Sydney, Auscomp supports the local channel by dealing exclusively with trade customers. The company specializes in components, computer systems, notebooks, networking, servers, and security. Auscomp is committed to offering personalized account management and striving to be a one-stop shop for all purchasing needs at competitive pricing.

Role Overview:

The B2C E-Commerce & Sales Manager will be responsible for driving online sales of computer hardware products, managing the companys e-commerce website, and ensuring customer satisfaction through seamless online experiences. This role requires strong technical knowledge of computer hardware, proven sales expertise, and the ability to optimize digital platforms to maximize revenue.

Key Responsibilities:

• Manage and continuously improve the companys e-commerce website (Product listings, checkout process, and content).
• Drive sales growth across online channels (website + marketplaces) with a focus on computer hardware (Desktops, laptops, CPUs, GPUs, motherboards, storage devices, peripherals).
• Build and maintain online product catalogues with accurate specifications, pricing, and high-quality visuals.
• Analyse sales data, customer behaviour, and web performance metrics to improve conversion rates and ROI.
• Coordinate with logistics, warehousing, and vendors to ensure smooth order fulfilment and timely deliveries.
• Engage in customer interaction, queries, and post-sales support to drive satisfaction and repeat business.
• Plan and manage seasonal promotions, discounts, and campaigns to achieve sales targets.
• Collaborate with management to expand into new B2C channels and marketplaces.

Required Skills & Qualifications:

• Bachelors degree in business, Marketing, E-Commerce, or related field (B.Tech preferred).
• 3 to 5 years of proven experience in B2C e-commerce and sales, with a strong preference for candidates from the computer hardware / electronics industry.
• In-depth knowledge of computer hardware components and products.
• Strong background in sales growth strategies, pricing models, and customer engagement.
• Hands-on experience with e-commerce platforms.
• Ability to analyse data and make strategic business decisions.
• Excellent communication, negotiation, and problem-solving skills.

Nice to Have:

• Prior experience working in a computer hardware distributor/reseller or e-commerce platform.
• Knowledge of CRM and ERP systems for sales tracking.

What We Offer:

• Opportunity to lead and scale the B2C e-commerce sales channel.
• Work in a fast-growing and dynamic environment.
• Competitive salary, incentives, and career growth opportunities.