Senior Manager - Accounts Receivable - Telecom/Digital Infrastructure Industry

Senior Manager - Accounts Receivable

We are looking for a Senior Manager - Accounts Receivable for a leading and fast-growing telecom/digital infrastructure organisation. The role will be responsible for managing billing, collections, customer/operator coordination, dispute resolution, and overall Accounts Receivable operations.

Key Responsibilities:

• Track pre-invoicing issues such as open POs, pending approvals, hold sites and pending bills to ensure timely billing.
• Manage Accounts Receivable activities during month-end closure and support improvement of AR processes.
• Track invoice status after submission to customers/operators and coordinate with internal teams for timely resolution of queries.
• Follow up with customer/operator finance and commercial teams for payment against approved invoices.
• Maintain invoice-wise and payment-wise collection trackers.
• Manage and resolve Debit Note (DN) / Credit Note (CN) related issues with cross-functional teams.
• Analyse billing deductions and identify the reasons for recurring billing errors.
• Work closely with the Billing, Sales, Operations, and Finance teams to resolve disputes and improve billing accuracy.
• Maintain DN/CN trackers and relevant Accounts Receivable dashboards and MIS.
• Drive improvement in the overall invoice-to-collection cycle and DSO (Days Sales Outstanding).
• Mentor the billing team on identifying billing errors and implementing corrective actions.

Key Skills & Competencies:

• Strong experience in Accounts Receivable, Billing, Collections, and Dispute Management.
• Experience in handling customer/operator queries and payment follow-ups.
• Good understanding of DN/CN, invoice tracking, ageing and DSO.
• Strong analytical skills with the ability to identify billing discrepancies and revenue leakage.
• Excellent communication and cross-functional coordination skills.
• Ability to manage multiple business lines and meet month-end/quarter-end deadlines.
• Experience with SAP FICO, Oracle Financials or other ERP systems will be an advantage.
• Ability to work independently in a fast-paced, process-driven environment.