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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
- Provide first- and second-level support for desktops, laptops, printers, and mobile devices.
- Respond to service requests and incidents via ticketing system, phone, or in-person.
- Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.
- Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).
- Set up and configure new employee workstations, including user accounts and permissions.
- Maintain asset inventory and ensure accurate documentation of IT equipment.
- Assist with onboarding/offboarding of employees from a technical perspective.
- Support remote users with VPN, remote desktop, and connectivity issues.
- Collaborate with other IT teams on escalated issues or project-related tasks.
- Follow security protocols and assist with antivirus, patching, and data protection policies.
Skills
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About Company
Axiom is a highly agile organization, facilitating requirements in both IT and Talent solutions. We specialize in providing premier services for the banking. We are a highly-agile consulting firm providing you solutions in Enterprise Advisory, Enterprise Risk Management, Enterprise Performance Management
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