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Job Description
| AxisPhone: IBSL Specialist | |||||
| INTERNAL USAGE: | |||||
| No. of Vacancies: | Reports to: | AxisPhone: IBSL Team Lead | |||
| Is a Team leader | No | Team Size: | |||
| Grade: | Assistant Manager/Deputy Manager | ||||
| Business: | 
| Department: | Axis Phone | Sub-Department: | Axis Phone |
| Location: | Mumbai/Chennai | ||||
| About Axis Phones | |||||
Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. | |||||
| AbouttheRole Looking to get Placed? Try our Placement Guarantee Plan | |||||
| The purpose of the role is to drive sales for Axisphone. | |||||
Key Responsibilities Handling inbound and outbound calls based on the leads generated by inbound agents, Driving achievement of monthly sales targets, Identifying implicit and explicit customer need(s), Positioning the correct product(s) to customers, Booking loans over calls, Doing regular follow-ups. | |||||
| Qualifications | |||||
Optimal qualification for success on the job is: Graduate or Post-graduate from a recognized institution 5-7 years of relevant experience | |||||
| Role Proficiencies: | |||||
Skills
SalesRetail OperationsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Axis Bank, one of India's leading private sector banks, is recognized for its innovative financial solutions and customer-centric approach. With a strong presence spanning across retail, corporate, and institutional banking, Axis Bank offers a comprehensive range of products and services tailored to meet the diverse needs of its customers. Committed to leveraging technology to enhance banking experiences, Axis Bank provides convenient digital banking platforms and cutting-edge financial tools. With a focus on transparency, integrity, and customer satisfaction, Axis Bank continues to be a trusted partner for individuals and businesses alike. Explore exciting career opportunities with Axis Bank, where talent is nurtured, and aspirations are realized in shaping the future of banking in India.
Important dates & deadlines?
Application Deadline
29 Nov 25, 03:35 PM IST
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AxisPhone:IBSL Specialist
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