WBO:CCPH BPC CSO

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 7 months ago
0-1 years
Mumbai, Maharashtra
work from office

Posted: 7 months ago
|
Applicants: 85+
Job Description
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Job Description

WBO:CCPH BPC CSO
INTERNAL USAGE:
No. of Vacancies:Reports to:CSM (BPC) or Branch Head
Is a Team leaderNTeam Size:
Grade:DM / AM
Business:Corporate CentreDepartment:Wholesale Banking OperationsSub-Department:
Location:Across India
About Wholesale Banking Operations
Wholesale Banking Operations Department focuses on the operational activities of corporate products viz. Current Accounts, CMS, Trade & Forex,etc. It also focuses on onboarding of customers, portfolio management and services of the corporate customers.
AbouttheRole
As a part of the wholesale banking operations team, Customer Service Officers (BPC) are responsible for providing over-the-counter service to fulfill the needs of existing as well as potential CMS customers. CSO (BPC) are required to handle service requests, process transactions efficiently and within the stipulated time.
Key Responsibilities

Ensure service delivery to CMS customers within the stipulated timelines

Generate income from CMS customers

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Process error-free CMS transactions

Cross-sell digital solution to customers viz. Paypro/Power Access/CIB

Reconcile all CMS Pool a/c within the defined time

Resolve customer complaints within the stipulated timelines

Qualifications

Optimal qualification for success on the job is:

Graduate in any Discipline

MBA/PGDBM in Finance /Systems/Ops Research/ Networking will be preferred

Role Proficiencies:

A successful candidate should possess the following:

Knowledge of banking regulations and norms

Knowledge of CMS products of the Bank

Dealt with CMS Sales/CMS Service

Good communication (both verbal and written) skill in both English and the local language

Ability to handle pressure and meet deadlines

Basic knowledge of IT

Skills

Banking OperationsSalesWholesale BankingBranch Head

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About Company

Axis Bank, one of India's leading private sector banks, is recognized for its innovative financial solutions and customer-centric approach. With a strong presence spanning across retail, corporate, and institutional banking, Axis Bank offers a comprehensive range of products and services tailored to meet the diverse needs of its customers. Committed to leveraging technology to enhance banking experiences, Axis Bank provides convenient digital banking platforms and cutting-edge financial tools. With a focus on transparency, integrity, and customer satisfaction, Axis Bank continues to be a trusted partner for individuals and businesses alike. Explore exciting career opportunities with Axis Bank, where talent is nurtured, and aspirations are realized in shaping the future of banking in India.

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Important dates & deadlines?

Application Deadline

11 Dec 25, 02:44 PM IST

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