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Job Description
| WBO:CCPH BPC CSO | |||||
| INTERNAL USAGE: | |||||
| No. of Vacancies: | Reports to: | CSM (BPC) or Branch Head | |||
| Is a Team leader | N | Team Size: | |||
| Grade: | DM / AM | ||||
| Business: | Corporate Centre | Department: | Wholesale Banking Operations | Sub-Department: | |
| Location: | Across India | ||||
| About Wholesale Banking Operations | |||||
| Wholesale Banking Operations Department focuses on the operational activities of corporate products viz. Current Accounts, CMS, Trade & Forex,etc. It also focuses on onboarding of customers, portfolio management and services of the corporate customers. | |||||
| AbouttheRole | |||||
| As a part of the wholesale banking operations team, Customer Service Officers (BPC) are responsible for providing over-the-counter service to fulfill the needs of existing as well as potential CMS customers. CSO (BPC) are required to handle service requests, process transactions efficiently and within the stipulated time. | |||||
| Key Responsibilities | |||||
Ensure service delivery to CMS customers within the stipulated timelines Generate income from CMS customers Looking to get Placed? Try our Placement Guarantee Plan Process error-free CMS transactions Cross-sell digital solution to customers viz. Paypro/Power Access/CIB Reconcile all CMS Pool a/c within the defined time Resolve customer complaints within the stipulated timelines | |||||
| Qualifications | |||||
Optimal qualification for success on the job is: Graduate in any Discipline MBA/PGDBM in Finance /Systems/Ops Research/ Networking will be preferred | |||||
| Role Proficiencies: | |||||
A successful candidate should possess the following: Knowledge of banking regulations and norms Knowledge of CMS products of the Bank Dealt with CMS Sales/CMS Service Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Basic knowledge of IT |
Skills
Banking OperationsSalesWholesale BankingBranch HeadIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Axis Bank, one of India's leading private sector banks, is recognized for its innovative financial solutions and customer-centric approach. With a strong presence spanning across retail, corporate, and institutional banking, Axis Bank offers a comprehensive range of products and services tailored to meet the diverse needs of its customers. Committed to leveraging technology to enhance banking experiences, Axis Bank provides convenient digital banking platforms and cutting-edge financial tools. With a focus on transparency, integrity, and customer satisfaction, Axis Bank continues to be a trusted partner for individuals and businesses alike. Explore exciting career opportunities with Axis Bank, where talent is nurtured, and aspirations are realized in shaping the future of banking in India.
Important dates & deadlines?
Application Deadline
11 Dec 25, 02:44 PM IST
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