Posted: 11 months ago
Posted: 11 months ago
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Job Description
Role & responsibilities
- Managing office administration assets and upkeep of the same.
- Agents Contracting
- New Business Processing
- Banking of Initial & Renewal Premium
- Managing Petty cash & vendor payments
- Retention of Surrender Requests
- Execution of all Service Requests - Post Policy Issuance
- Reverting on customer queries and complaints
- Maintaining high NPS Scores
- Life and Health Claims processing
- Handling compliance issues
- Audit Rating
Preferred candidate profile
- Graduate / Post-Graduate in any discipline.
- 2-3 years experience handling front end customer services
- Knowledge of service quality is required
Language's Required
- English
- Hindi
Skills
Customer HandlingCustomer SupportCustomer ServiceBranch OperationsCustomer ExperienceCustomer RetentionCustomer EngagementHandlingOffice AdministrationAdministrationIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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