Customer Engagement Executive

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 1 month ago
1-5 years
Bilaspur
work from office

Posted: 1 month ago
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Applicants: 85+
Job Description
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Job Description

Role & responsibilities

  • Managing office administration assets and upkeep of the same.
  • Agents Contracting
  • New Business Processing
  • Banking of Initial & Renewal Premium
  • Managing Petty cash & vendor payments
  • Retention of Surrender Requests
  • Execution of all Service Requests - Post Policy Issuance
  • Reverting on customer queries and complaints
  • Maintaining high NPS Scores
  • Life and Health Claims processing
  • Handling compliance issues
  • Audit Rating

    Looking to get Placed? Try our Placement Guarantee Plan


Preferred candidate profile

  • Graduate / Post-Graduate in any discipline.
  • 2-3 years experience handling front end customer services
  • Knowledge of service quality is required

Skills

Branch OperationsEngagementOperationsCustomer EngagementOffice AdministrationAdministration

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Important dates & deadlines?

Application Deadline

28 Apr 26, 04:29 PM IST

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