Customer Support || Domestic &International BPO || Day & Night Shifts

Department Icon Operations Maintenance & Support
Posted: 7 months ago
0-3 years
Hyderabad
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Job Description


We are hiring!!


Position 1


Designation: Customer Support Associate

Process: International Voice

Work Location: Mind space , Hitech city


Role & responsibilities :

  • Handle inbound and outbound calls from international customers
  • Resolve customer queries and provide accurate information
  • Maintain call records and follow company quality standards

Preferred candidate profile :

Education: Both Graduates & Undergraduates

Experience: Freshers & Experienced can apply

Experience: min 1 year of experience in International Customer Support (Prefer Voice)

SkillSet: Excellent communication in English (Both Written and Verbal - C1 Fluency)

Willing to work in rotational shifts (night)

Immediate Joining


Benefits:

  • Transportation: 1 way cab within 25 Kms (From Raidurg metro)
  • Salary:
  • Freshers: 3.6 LPA
  • Experienced: Up to 4.8 LPA

...............................................................................................................................


Position 2:


Designation: Customer Support Associate

Process: Semi voice process (UK Process)

Work Location: Mind space , Hitech city


Role & responsibilities :

  • Respond to customer queries through chat, email, and limited voice support
  • Provide accurate information and resolve issues professionally
  • Update customer details and maintain records in the system

Preferred candidate profile :

Education: Both Graduates & Undergraduates

Experience: min 1 year of experience in International Customer Support (Prefer Voice / semi voice)

SkillSet: Excellent communication in English (Both Written and Verbal - C1 Fluency)

Willing to work in rotational shifts (night)

Immediate Joining


Benefits:

  • Transportation: 1 way cab within 25 Kms (From Raidurg metro)
  • Salary: Upto 5 LPA
  • ..................................................................................................................................

Position 3:

Designation: Customer Support Associate

Process: Domestic voice

Work Location: Mind space , Hitech city


Role & responsibilities :

  • Handle inbound and outbound calls from domestic customers
  • Assist customers with queries, complaints, and service requests
  • Update customer information and follow company guidelines

Preferred candidate profile :

  • Education: Both Graduates & Undergraduates
  • Experience: min 1 year of experience into Customer Support (Prefer Voice)
  • SkillSet: Excellent communication in English (Both Written and Verbal - C1 Fluency)
  • Willing to work in rotational shifts (Day)

Immediate Joining


Benefits:

  • Day Shift, 5 day working
  • Salary: 3.8 LPA
  • ...................................................................................................................................

Position 4:


Designation: Customer Support Associate

Process: Domestic Voice (Technical)

Work Location: Mind space , Hi-tech city


Role & responsibilities :

  • Troubleshoot and resolve technical issues related to hardware, software, or applications
  • Guide customers step-by-step to fix problems and provide technical solutions
  • Document issues, solutions, and follow support procedures

Preferred candidate profile :

  • Education: Both Graduates & Undergraduates
  • Experience: Both Freshers & Experienced
  • Experience: min 1 year of experience in Technical Support
  • SkillSet: Excellent communication in English & Hindi (Both Written and Verbal - C1 Fluency)
  • Willing to work in rotational shifts (Day)
  • Immediate Joining

Salary:

Freshers, 2.7 lpa

Experienced: 3.8 LPA


.................................................................................................................................


Position 5 :


  • Designation: Customer Support Associate
  • Process: Domestic Non voice process
  • Work Location: Pocharam

Role & responsibilities :

  • Handle customer queries through chat, email, or ticketing systems
  • Provide accurate information and resolve customer issues
  • Update records and follow company processes and quality standards

Preferred candidate profile

  • Education: Only Graduates & Above
  • Experience: Freshers & Experienced
  • SkillSet: Excellent communication in English & Hindi
  • Shift : Day shift

Immediate Joining


Benefits:

Transportation: 2 way cab within 35 Kms (From Pocharam)

Salary: Upto 3 LPA


................................................................................................................................


Position 6:


Designation: Customer Support Associate

Process : Domestic Voice

Work Location: Hi-tech city


Role & responsi bilities :

  • Handle inbound and outbound calls from domestic customers
  • Resolve customer queries and provide service-related support
  • Maintain call records and follow company quality standards

Preferred candidate profile :

  • Education: Undergraduates & Above
  • Experience: Freshers
  • SkillSet: Excellent communication in English & Hindi (Both Written and Verbal - C1 Fluency)

Immediate Joining


Benefits:

  • Day Shift
  • Salary: 15 k take home
  • ...................................................................................................................................

Position 7:


Designation: Customer Support Associate

Process: Technical support

Work Location: Uppal


Role & responsibilities :

  • Provide technical assistance to international customers via voice, chat, or email
  • Troubleshoot and resolve hardware, software, or network-related issues
  • Document customer interactions and follow global support and quality standards

Preferred candidate profile :

Education: Both Graduates & Undergraduates

Experience: min 1 year of experience in International Customer Support (Prefer Voice)

SkillSet: Excellent communication in English (Both Written and Verbal - C1 Fluency)

Willing to work in rotational shifts (night)

Immediate Joining


Benefits:

Transportation: 2 way cab within 23 Kms (From NSL Arena Uppal)

Salary: 28 k Take home


...................................................................................................................................


Position 8

Designation: HR Recruiter

Position : Full Time


Experience: 0 to 3 Years

Key Skills: Recruitment, Sourcing, Screening, Interview Coordination,

Location: Ameerpet


Job description


Axis Services is hiring an HR Recruiter to handle end-to-end recruitment activities. candidates with Strong communication skills and basic knowledge of recruitment processes are required.


Role & responsibilities


  • Handle end-to-end recruitment for bulk and lateral hiring across departments
  • Source candidates through job portals, social media, referrals, and databases
  • Screen resumes, conduct initial HR interviews, and coordinate with hiring managers

Preferred candidate profile:


  • Graduate / MBA in HR or related field preferred
  • Good communication and interpersonal skills
  • Familiar with job portals (Naukri, Indeed, Shine, etc.)
  • Ability to work under targets and timelines
  • Basic knowledge of HR recruitment processes

Immediate Joining


Additional Information:


  • Package: Upto 18k for freshers
  • upto 25k for Experienced
  • prefer (BPO and Health care Recruitement)

................................................................................................................................


Position 9


Designation: HR Intern


Position : Part Time


Key Skills: Recruitment, Sourcing, Screening, Interview Coordination,

Location: Ameerpet


Preferred candidate profile:


  • Currently pursuing MBA in HR or related field preferred
  • Good communication and interpersonal skills
  • Familiar with job portals (Naukri, Indeed, Shine, etc.)

Basic knowledge of HR recruitment processes


Immediate Joining


Additional Information:


Package: 10k per Month


Interested candidates can what'sapp on


+91 96032 90984 ( Harshitha)


Skills

Domestic Voice ProcessInternational BankingInternational Technical SupportInternational Voice ProcessInternational Chat ProcessChatTechnical SupportDomesticCustomer SupportTechnical SupportScreeningBpoVoice Process

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