Customer Support Executive

Department Icon Operations Maintenance & Support
Posted: 7 months ago
0-2 years
Hyderabad
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Job Description

We are hiring !

1.Designation: Associate

Process: International Voice (Customer Support )

Job Location: Mindsapce

Employment Type: Full-Time

Experience: Freshers and Experienced

Salary Package : 3.6 LPA

22,000 Take-home + 2k Shift allowance


Rotational Shifts

1 way cab within 25km radius

5 Days working and 2 week offs


Role & responsibilities

  • Handle customer queries via voice calls
  • Provide accurate information and quick resolutions
  • Maintain call quality and customer satisfaction

Preferred candidate profile

  • Freshers & Experienced candidates
  • Freshers with NO UAN only eligible
  • Experienced candidates must provide recent company documents
  • Under Graduation / Graduation acceptable
  • If candidate have graduation there is a chance to get permanent after 6 months based on performance, if candidate is UG then 6m contract only
  • Freshers with UAN should have relevant documents

****************************************************************************


2. Designation: Associate

Process: Domestic Voice

Job Location: Hitech-city

Position: Customer Support Executive

Employment Type: Full-Time

Experience:Freshers

Language Requirement: Hindi Mandatory

Salary: 15,000 Take Home + 2,000 Allowances


Role & responsibilities

  • Handle customer queries via calls/chat in a professional manner
  • Provide accurate information and resolve customer concerns
  • Ensure customer satisfaction through effective communication

Preferred candidate profile

  • Fresher candidates are welcome
  • Hindi speaking is mandatory (basic English is a plus)
  • Good communication and interpersonal skills
  • Willingness to learn and adapt

***********************************************************************

3. Designation: Associate

Process: Domestic Voice

Job Location: Pocharam

Process: (E-Mail and Chat Process)

ProcessName: Domestic Non voice process

Salary: 20400 Take Home + 2k shift allowance

Location:Hyderabad (Pocharam)

Rotational Shifts

2 way cab within 35km radius

6 Days working and 1 rotational week off


Role & responsibilities

  • Should also be familiar with voice process, so that employee should out call the customer whenever required or attend the calls from the customers.
  • Determines requirements by working with customers.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions

Preferred candidate profile

LanguagesRequired: English & Hindi Mandatory

Qualification: Graduate Only

SkillsSet: V54/V5 Skill Set with good typing speed

Experience: one year exp into customer support


***********************************************************************

4. Designation: HR Recruiter

Position: Full Time

Experience: 0 to 3 Years

KeySkills: Recruitment, Sourcing, Screening, Interview Coordination,

Location: Ameerpet


Role & responsibilities

  • Handle end-to-end recruitment for bulk and lateral hiring across departments
  • Source candidates through job portals, social media, referrals, and databases
  • Screen resumes, conduct initial HR interviews, and coordinate with hiring managers

Preferred candidate profile:

  • Graduate / MBA in HR or related field preferred
  • Good communication and interpersonal skills
  • Familiar with job portals (Naukri, Indeed, Shine, etc.)
  • Ability to work under targets and timelines
  • Basic knowledge of HR recruitment processes
  • Immediate Joining

Additional Information:

Package: Upto 18k for freshers

Upto 25k for Experienced

prefer (BPO and Health care Recruitement)


CONTACT HR Sathvika.P: 91001 63918

DROP YOUR RESUMES TO WHATSAPP

Skills

Excellent Communication In EnglishInternational Voice ProcessCustomer SupportUs Voice ProcessInternational BPOVoice ProcessProcessEnglishCustomer SupportCustomer SatisfactionScreeningBpoVoice Process

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