Customer Support Executive

We are hiring !

1. Designation: Associate

Process: International Voice (Customer Support - Technical)

Job Location: Hi-Tech City

Employment Type: Full-Time

Experience: Freshers and Experienced

Salary : 3LPA For Freshers

• 3.5 to 4lpa for Experienced
• Rotational Shifts
• 2 way cab within 35km radius
• 5 Days working and 2 week offs

Role & responsibilities

• Handle inbound technical support calls from international customers
• Diagnose and resolve software, hardware, and network-related issues
• Provide clear and effective step-by-step solutions

Preferred candidate profile

• Fresher candidates are welcome
• Good communication and interpersonal skills
• Willingness to learn and adapt

2. Designation: Associate

Process: Domestic Voice

Job Location: Hitech-city

Position: Customer Support Executive

Employment Type: Full-Time

Experience: Freshers

Language Requirement: Hindi Mandatory

Salary: 15,000 Take Home + 2,000 Allowances

Role & responsibilities

• Handle customer queries via calls/chat in a professional manner
• Provide accurate information and resolve customer concerns
• Ensure customer satisfaction through effective communication

Preferred candidate profile

• Fresher candidates are welcome
• Hindi speaking is mandatory (basic English is a plus)
• Good communication and interpersonal skills
• Willingness to learn and adapt

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3. Designation: Associate

Process: Domestic Voice

Job Location: Pocharam

Process: (E-Mail and Chat Process)

ProcessName: Domestic Non voice process

Salary: 20400 Take Home

Location: Hyderabad (Pocharam)

• Rotational Shifts
• 2 way cab within 35km radius
• 6 Days working and 1 rotational week off

Role & responsibilities

• Should also be familiar with voice process, so that employee should out call the customer whenever required or attend the calls from the customers.
• Determines requirements by working with customers.
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
• Fulfils requests by clarifying desired information; completing transactions

Preferred candidate profile

LanguagesRequired: English & Hindi Mandatory

Qualification: Graduate Only

SkillsSet: V54/V5 Skill Set with good typing speed

Experience: one year exp into customer support

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4. Designation: HR Recruiter

Position : Full Time

Experience: 0 to 3 Years

KeySkills: Recruitment, Sourcing, Screening, Interview Coordination,

Location: Ameerpet

Job description

Axis Services is hiring an HR Recruiter to handle end-to-end recruitment activities. candidates with Strong communication skills and basic knowledge of recruitment processes are required.

Role & responsibilities

• Handle end-to-end recruitment for bulk and lateral hiring across departments
• Source candidates through job portals, social media, referrals, and databases
• Screen resumes, conduct initial HR interviews, and coordinate with hiring managers

Preferred candidate profile:

• Graduate / MBA in HR or related field preferred
• Good communication and interpersonal skills
• Familiar with job portals (Naukri, Indeed, Shine, etc.)
• Ability to work under targets and timelines
• Basic knowledge of HR recruitment processes
• Immediate Joining

Additional Information:

Package: Upto 18k for freshers

Upto 25k for Experienced

prefer (BPO and Health care Recruitement)

CONTACT HR Sathvika.P: 91001 63918

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