Customer Support(International Voice)|| Freshers & Experienced || WFO

Department Icon Operations Maintenance & Support
Posted: 7 months ago
0-1 years
Hyderabad
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Role & responsibilities


Process: International Voice

Work Location: Hyderabad

Preferred candidate profile:

Education: Both graduates and under graduates are eligible

Experience: 2yrs

  • 1yr into International Voice Process
  • 1yr into International Technical Support Voice

Skillset: Excellent communication in English


Immediate joiners only!!!

  • Willing to attend face to face interview
  • Willing to work in night shifts
  • Work from Office

Additional Information:

Salary: 5LPA

5 days working 2 days week off

Transportation: 1 way cab within the radius of 25km

Note: No Virtual Interviews


****************************************************************************


Process: International Non Voice

Work Location: Hyderabad


Preferred candidate profile:

Education: Both graduates and under graduates are eligible

Experience: 1yr into AML/KYC/Credit Card Operations/Mortgage Loans

Skillset: Good communication


Immediate joiners only!!!


Willing to attend face to face interview

Work from Office


Additional Information:

Salary: 4.5LPA

5 days working 2 days week off

Transportation: 1 way cab within the radius of 25km

Note: No Virtual Interviews


****************************************************************************


Process: International Voice

Work Location: Hyderabad

Role & responsibilities:

  • Answer inbound/outbound calls from international customers, understand their issues, and provide clear, polite, and accurate solutions.
  • Assist customers with product/service issues, billing queries, technical problems, or general information while ensuring first-call resolution whenever possible.
  • Document call details in the system, follow company guidelines, and ensure a positive customer experience by meeting quality and performance targets.

Preferred candidate profile:

Education: Both graduates and under graduates are eligible

Experience: Freshers

Skillset: Excellent communication


Immediate joiners only!!!


  • Willing to attend face to face interview
  • Willing to work in night shifts
  • Work from Office

Additional Information:

Salary: 22k per month

5 days working 2 days week off

Transportation: 1 way cab within the radius of 25km

Note: No Virtual Interviews


Interested candidates can share their resume to

HR Thushara - 9603297846

OR

thushara.ghantasala@axisservice.co.in

Skills

Excellent Communication In EnglishInternational Voice ProcessInternational BPOCusCustomer ServiceInternational Call CenterUS ProcessCustomer SupportOperationsTechnical SupportCredit Card OperationsInternational Voice ProcessVoice ProcessCustomer Support

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