International Voice Process Executive

Department Icon Operations Maintenance & Support
Posted: 7 months ago
1-3 years
Hyderabad
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description


*Hiring experienced professionals for an International Voice Process in the Telecom domain.*


*Roles & Responsibilities*


*Handle international inbound voice calls for telecom customers

*Resolve issues related to network, connectivity, broadband, Wi-Fi, and service interruptions

*Provide clear and professional communication to ensure customer satisfaction

*Adhere to quality, compliance, and productivity standards


*Eligibility Criteria*


Minimum 2 years of International Voice experience

mininmum last 6 months into Telecom service exp

Telecom domain experience is Mandatory

Graduates / Undergraduates can apply

Willingness to work in 24/7 shifts


*Key Skills*


International Voice Support

Telecom Customer Service & Troubleshooting

Excellent English Communication


*Package* - Max 5.5 Lpa

*Transportation* : 2 way cab - Radiuswith 20km


HR Recruiter Day Shift |Female | Immediate Joiners || Hyderabad || Work from office



Working Days: 6 Days (Sunday Fixed Off)


Shift: Day Shift.


Qualification: Any Graduate (Pursuing candidates are not eligible).



Eligibility Criteria:



1, Minimum 6 months experience into Customer support / Tele sales; 15- 18k + up to 10k incentive


2, Minimum 6 Months international Voice experience; 18k 20k + up to 10k Incentive


3, Minimum 6m exp into recruitment; 15k 25k + up to 10k Incentives



Excellent communication skills Mandatory.


Basic understanding of End-to-End Recruitment.



Contact: HR – G.likitha


Number:9100970544


Skills

Customer SupportVoice ProcessInternational Voice ProcessInternational CallingCallingInternationalInternational VoiceProcessCustomer SupportCustomer SatisfactionCustomer ServiceInternational Voice ProcessVoice Process

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