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Job Description
Sales Representative - International Voice Process — US / UK / Canada Markets
LOCATION : Coimbatore
EMPLOYMENT TYPE : Full-time · Night Shift (From Office)
EXPERIENCE : Fresher – 8+yrs
CTC : Competitive + Performance Incentives
About Backdropsource
Since 2004, Backdropsource has been reimagining creative display and visual storytelling for photographers, event planners, and businesses worldwide. What began as a small venture for the photography and event industries has grown into a global e-commerce brand trusted by professionals across the United States, Canada, the UK, and Australia. We design and deliver premium custom-printed backdrops, tension fabric displays, and trade show solutions that help our customers make an impression.
About the Role
Were hiring a dynamic, customer-focused Sales Representative to work directly with our international customer base across the US, UK, and Canada. This is a night-shift role aligned to North American and UK
business hours, built for someone whos sharp on a call, comfortable with global clients, and quick to pick up modern sales and AI-assisted tools. Youll own the full conversation — from first enquiry to closed sale — and be a key voice of the Backdropsource brand for customers overseas.
Key Responsibilities
- Interact with prospective and existing clients across the US, UK, and Canada through calls, video meetings, and email
- Understand customer requirements and recommend the right backdrop, display, or trade show product
- Follow up on inbound leads promptly and convert them into confirmed sales
- Use AI-assisted tools (CRM copilots, chat/email assistants, research tools) to work faster and personalize
outreach
- Build and maintain long-term relationships with international clients and repeat customers
- Maintain accurate, up-to-date records of client interactions and sales activity in the CRM
- Coordinate with design, production, and logistics teams to ensure smooth order delivery
What You Bring
• Communication: strong verbal and written English, with the confidence to hold a natural, consultative
conversation with US, UK, and Canadian customers
- Global exposure: prior experience working with or selling to US/UK/Canada clients is a strong plus
- AI-forward: comfortable using AI tools day-to-day and genuinely curious about new ones
- Shift flexibility: willing and able to work night shift hours aligned to North American/UK time zones — cab pickup/drop and on-site facilities are provided
- Foundation: bachelors degree in any discipline, with basic working knowledge of MS Office and CRM tools
- Drive: self-motivated, target-oriented, and comfortable handling client objections professionally
Nice to Have
- Prior experience in international sales, voice process, or customer service
- Presentation and negotiation skills
- Ability to thrive in a fast-paced, target-driven environment
What We Offer
- ✓ Competitive salary + performance-based incentives
- ✓ Cab facility and on-site amenities for night shift staff
- ✓ Direct, hands-on exposure to US/UK/Canada markets from day one
- ✓ Structured training and clear growth path into senior sales roles
- ✓ A supportive, energetic team environment
Skills
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