Practice Senior Manager

Job description / Role

Description & requirements

What makes us a great place to work

We are proud to be consistently recognized as one of the worlds best places to work. We are currently the #1 ranked consulting firm on Glassdoors Best Places to Work list and have maintained a spot in the top four on Glassdoors list since its founding in 2009.

Extraordinary teams are at the heart of our business strategy, but these dont happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

Who youll work with

Over the past two decades, Bain has formalized industry and capability areas, internally known as "Practices", integral to how Bain wins and delivers results to its clients. A practice is considered a business unit of Bain. The primary role of a practice is to drive growth for Bain in a particular industry or capability, together with offices, and boosting Bains expertise and commercial excellence.

The Performance Improvement practice is the largest capability at Bain and is on the forefront of executing Bains strategy. Our capability works across all regions and all industries at Bain. Performance Improvement includes the following solutions: Cost Transformation (including APT, ZBx, NWC, Complexity), Operations (Supply Chain, Manufacturing, Procurement, Innovation & Product Development), Corporate Support (including Automation), and Service Operations.

Within Performance Improvement, we have built Commercial Centers of Excellence in EMEA, AMER, and APAC to help our partners commercialize and mobilize quickly for client opportunities. We work with our most senior partners across industries and across the region to sell large-scale Performance Improvement programs.

This individual will work closely with the EMEA PI Practice Director and the Global Leaders (APT).

What youll do

Our Commercial team supports lead generation, outside-in diagnostics, client discussions as part of sales plays, opportunity-based marketing, building of microsites, and proposal development. Our team is also on the front line, learning rapidly from potential clients and frequently pushes learnings and IP needs to the broader practice. Given the teams experience and deep expertise, the Commercial team may also get pulled in to lead or develop IP, new tools, etc.

The Commercial Practice Senior Manager (EMEA) will be responsible for building out our commercial capabilities in EMEA and serving commercial needs within the region.

Primary responsibilities and activities of the job will include (not exhaustive):

• Provide deep support and expertise for highest priority PI opportunities, including sales plays through proposals - play a senior advisor and thought partner role
• Grow expertise in our broader PI solutions and products, with a particular focus on how they are sold and key hooks (e.g., inflation, recession response, fueling growth, funding ESG transformations, scaling for growth, etc.)
• Provide strategic insight into key IP or expertise gaps within PI practice, including cross-selling and industry-specific needs, working closely with PI solution teams
• Bring key insights from the "front lines" back to PI solutions and products, ensuring that our IP and diagnostics are providing what is needed to win
• Win/loss intelligence and analysis: run debrief calls with pitch teams; ask probing questions based on client context; develop an informed perspective on insights and patterns that is shared with solution leadership
• Drive innovation in our selling motions, through things like video testimonials, microsites, LinkedIn campaigns, forums, etc. (working with marketing team)
• Coordinate with other commercial resources and practice resources (e.g., Global Commercial teams, KM team, other PAMs, etc.)

Team management

• Co-lead (together with a BCN Senior Manager) a BCN team of 5-6 colleagues, i.e., setting the tone and working norms for the team and provide regular feedback on professional development

As a Practice Senior Manager, the individual will be an integral part of:

• The Global PI practice team (50+ team members across the 3 regions)
• A community of 15+ PI Practice Senior Manager, Directors and VPs globally (a team of peers with which to collaborate, learn from and experience-share)
• Bains broader Product, Practice, and Knowledge (PPK) team globally (supporting all industries and capabilities)

The Commercial Practice Senior Manager role is intended as a full-time role, and the need to fill this role is immediate. Location is flexible across EMEA.

About you

Education & experience

• 8-10 years professional services or industry (e.g., Manufacturing, Financial Services, Engineering, etc.) experience plus undergraduate degree
• 6-7 years with MBA or Masters degree

For internal applicants

• Bain consulting experience at the Senior Manager level
• Experience or strong interest in the industry or capability of the Practice

Experience

• Experience or expertise or strong interest in driving Bains commercial success in Performance Improvement across all industries

Required knowledge, skills, and abilities

• Ability to independently tackle complex business problems while juggling competing priorities; can scope, plan, quality check and efficiently deliver exceptional work with insight-driven packaging and communications
• Track record of deploying credible expertise on large domains with good results
• Able to make unique thought contributions (not just an aggregator of others ideas) with an eye to commercial results
• Can collaborate directly with senior stakeholders without an intermediary, and appropriately design and execute against a plan when additional support or actions are needed to reach alignment
• Capable and inspiring people manager who can apprentice and develop through management (direct or indirect) of people and/or processes
• Demonstrated problem solving and organizational skills, and is a proven self-starter (comfortable with a remote supervisor and team)
• Strong communication skills and ability to establish credibility and engage productively to drive action with senior leaders
• Entrepreneurial, proactive, and productive - someone who knows how to prioritize what needs to be done and rallies colleagues to get things accomplished; "roll up the sleeves" type of attitude

Additional requirements

• Flexibility with hours needed to work with global team
• In-office requirements as per local office and PPK guidelines
• Language requirements: English (fluent)

About us

Bain & Company is a global consultancy that helps the worlds most ambitious change makers define the future. Across 61 offices in 38 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster and more enduring outcomes.

Our 10-year commitment to invest $2 billion in pro bono services brings our talent, expertise and insight to organizations tackling todays urgent challenges. We earned a platinum rating from EcoVadis, the leading platform for environmental, social and ethical performance ratings for global supply chains, putting us in the top 1 percent among other consulting firms.

Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.