An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Job Description
L3 – MC DMS
|
Designation |
Assistant Manager |
|
Department |
MC DMS |
|
Level |
L3 |
|
Employment Type |
Full-time |
|
Location |
North Lakhimpur |
|
Reporting Manager Title |
Deputy General Manager |
|
Language |
Native, Hindi and English |
|
Travel |
Yes |
|
Academic Qualification |
Any Graduate |
|
Work Experience |
Minimum 7 years |
|
Domain Knowledge (Preferable) |
Financial Services/Banking/FMCG/NBFC preferred |
Key Responsibilities
- Managing the collections through team of COs/DMAs.
- Responsible for the collection’s performance on various collection parameters such as: a. Arrear resolution b. Bucket wise resolutions (Including the Roll forward rates, Loan loss provisioning, and Penal interest collection for the assigned geographical area.)
- Performance review on field – monthly basis and Quarterly performance review of the CO’s of allocated collection targets
- Monthly review (Agency performance, acting against the low performer COs, DMAs (off rolls) & agencies, identifying & suggesting new agencies / DMAs for collection & evaluation & empanelment of these new agencies.
- Ensuring periodic billing & processing of the payouts for the agencies / DMAs as per the approved payout grids.
- Periodic evaluation / correction of the field capacity as per the Avg. Collection Ratio (ACR)
- Ensuring smooth execution of the various strategies/drives planned by HO/RO for day-today collection performance improvement.
- Repo kit requirement, monitoring the repo Stock inventory, compliance to the adhered processes related to repo
- Liquidation of eligible repo assets in coordination with brokers and HO team and collect payment for approved for sale cases
- Periodic requirement of the receipt books / HHTs, mobile app codes requests for the agencies, monitoring the deposition of collection amount by the agencies, action against agencies for non-adherence.
- Recommending for initiation of appropriate legal actions in chronic default cases with coordination with the local legal team members
- Daily productivity MIS should be maintained & shared with the higher management along with the analysis
- Monthly team meeting at hub location for performance review & setting the targets for the next month
- Managing the customer service escalations for collection related issues and Providing inputs on the geo limits, negative areas in the geographies handled
- Escalation of sales related issues (registration, dealer service issues, etc.) for the delinquent cases with the ASMs on a day-to-day basis
Key Skills Required
Technical Skills:
- Excellent communication / Negotiation skills
- Team Management
- Relationship Management
- Result orientation
- Multitasking
Key Performance Indicators
- Achieving the target allocated for the hub
- Reducing the flow rate to the next buckets
- Managing the Cos & maintaining their performance
- Managing the Agencies & monitoring their performance
Additional Role Details
|
Work-Schedule |
5 Days/week |
|
Hiring Local/Pan-India Candidates |
Local Candidate |
|
Additional Comment (if any) |
- |
Skills
ComplianceNegotiationCustomer ServiceCommunicationTeam ManagementIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
The Bajaj Group is amongst the top 10 business houses in India. Its footprint stretches over a wide range of industries, spanning automobiles (two-wheelers and three-wheelers), home appliances, lighting, iron and steel, insurance, travel and finance. The group's flagship company, Bajaj Auto, is ranked as the world's fourth largest two- and three- wheeler manufacturer and the Bajaj brand is well-known across several countries in Latin America, Africa, Middle East, South and South East Asia. Founded in 1926, at the height of India's movement for independence from the British, the group has an illustrious history. The integrity, dedication, resourcefulness and determination to succeed which are characteristic of the group today, are often traced back to its birth during those days of relentless devotion to a common cause. Jamnalal Bajaj, founder of the group, was a close confidant and disciple of Mahatma Gandhi. In fact, Gandhiji had adopted him as his son. This close relationship and his deep involvement in the independence movement did not leave Jamnalal Bajaj with much time to spend on his newly launched business venture. We are celebrating 125th Birth anniversary of Shri. Jamnalal Bajaj on 4th of November 2014. His son, Kamalnayan Bajaj, then 27, took over the reigns of business in 1942. He too was close to Gandhiji and it was only after Independence in 1947, that he was able to give his full attention to the business. Kamalnayan Bajaj not only consolidated the group, but also diversified into various manufacturing activities. The present Chairman of the group, Rahul Bajaj, took charge of the business in 1965. Under his leadership, the turnover of the Bajaj Auto the flagship company has gone up from INR.72 million to INR. 120 billion, its product portfolio has expanded and the brand has found a global market. He is one of India’s most distinguished business leaders and internationally respected for his business acumen and entrepreneurial spirit.
Similar Jobs
View all
New Others roles in Guwahati RO (BACL).
One email a day. Unsubscribe any time.
