L4 - HO Operations (Banking & Administration) - MH - Akurdi - BACL
Operations Maintenance & Support
Job Description
– L4 HO Operations
(Unique Job ID)
|
Designation |
Executive Manager |
|
Department |
HO Operations |
|
Level |
L4 |
|
Employment Type |
Permanent/ Full-time |
|
Location |
AKURDI HO |
|
Reporting Manager Title |
Assistant Manager |
|
Language |
|
|
Travel |
NA |
|
Academic Qualification |
Any Graduate / P.G./ M.B.A. |
|
Work Experience |
Minimum 2 years of experience |
|
Domain Knowledge (Preferable) |
Preferably from Financial Services/Banking/NBFC |
Job Purpose
|
To ensure timely and accurate processing of customer repayment transactions through various banking channels, maintain operational efficiency, support reconciliation activities, and coordinate with banks, vendors, and internal stakeholders for seamless repayment operations. |
Key Responsibilities
- Manage end-to-end transaction banking operations including NACH, UPI, Direct Debit, and other payment collection channels
- Handle Re-presentation activities based on confirmations received from the Collections team
- Coordinate with multiple banks and vendors to ensure timely depositions as per the defined operational calendar and agreed timelines.
- Ensure timely status updates, effective follow-up, and closure of issues while maintaining Zero Open Items.
- Monitor and analyse Banking MIS, identify non-workable cases/exceptions, and initiate corrective and preventive actions.
- Prepare and share base data required for provisions, billing, reconciliations, and management reporting.
- Maintain a thorough understanding of transaction banking processes, operational workflows, and regulatory requirements.
- Resolve queries raised by CRM, Collection, and Field Teams within defined turnaround timelines.
- Ensure compliance with internal controls, process guidelines, and operational quality standards.
- Support process improvement initiatives aimed at reducing technical returns and enhancing operational efficiency. New development testings.
- Collaborate with cross-functional stakeholders to ensure seamless execution of banking and collection-related activities.
Key Skills Required
Technical Skills:
- NBFC / Banking working knowledge
- Repayment Banking process Hands on experience
- Good knowledge of MS Office (Word, EXCEL, PowerPOINT)
- Working on large volume of cases
Soft Skills:
- Analytical approach & ideas
- Good communication / relationship management
- Result orientation, Decision making, problem solving
- Team Management
Key Performance Indicators
- 100% adherence to banking and deposition timelines.
- Repayment success rate
- Timely reconciliation and exception closure
- Zero Open Items
- Reduction in technical returns
- Accurate and timely MIS/reporting
- Effective stakeholder and vendor management.
- Timely resolution of operational queries and exceptions.
- Compliance with operational SLAs and process guidelines.
Additional Role Details
|
Work-Schedule |
5 Days/week |
|
Hiring Local/Pan-India Candidates |
(On company policy) |
|
Additional Comment (if any) |
- |
Skills
ExcelReconciliationComplianceCRMVendor ManagementProcess ImprovementCommunicationTeam ManagementProblem SolvingPowerPointTeamsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
The Bajaj Group is amongst the top 10 business houses in India. Its footprint stretches over a wide range of industries, spanning automobiles (two-wheelers and three-wheelers), home appliances, lighting, iron and steel, insurance, travel and finance. The group's flagship company, Bajaj Auto, is ranked as the world's fourth largest two- and three- wheeler manufacturer and the Bajaj brand is well-known across several countries in Latin America, Africa, Middle East, South and South East Asia. Founded in 1926, at the height of India's movement for independence from the British, the group has an illustrious history. The integrity, dedication, resourcefulness and determination to succeed which are characteristic of the group today, are often traced back to its birth during those days of relentless devotion to a common cause. Jamnalal Bajaj, founder of the group, was a close confidant and disciple of Mahatma Gandhi. In fact, Gandhiji had adopted him as his son. This close relationship and his deep involvement in the independence movement did not leave Jamnalal Bajaj with much time to spend on his newly launched business venture. We are celebrating 125th Birth anniversary of Shri. Jamnalal Bajaj on 4th of November 2014. His son, Kamalnayan Bajaj, then 27, took over the reigns of business in 1942. He too was close to Gandhiji and it was only after Independence in 1947, that he was able to give his full attention to the business. Kamalnayan Bajaj not only consolidated the group, but also diversified into various manufacturing activities. The present Chairman of the group, Rahul Bajaj, took charge of the business in 1965. Under his leadership, the turnover of the Bajaj Auto the flagship company has gone up from INR.72 million to INR. 120 billion, its product portfolio has expanded and the brand has found a global market. He is one of India’s most distinguished business leaders and internationally respected for his business acumen and entrepreneurial spirit.
Important dates & deadlines?
Application Deadline
05 Dec 26, 11:14 AM IST
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L4 - HO Operations (Banking & Administration) - MH - Akurdi - BACL
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