Cluster Manager - Two Wheeler - North & East

Department Icon Operations Maintenance & Support
Posted: 2 months ago
0-1 years
Raipur, West Bengal
Operations Maintenance & Support
work from office
Full Time

Posted: 2 months ago
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Job Description

Location Name: Raipur

Job Purpose

This position is open with Bajaj Finance ltd.To co-ordinate with campaign teams and ensure to manage required data to drive overall sales numbers.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes

Duties And Responsibilities

PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job)

  • Sales Support
  • Data Management and distribution
  • Dialer and campaigns management
  • Manage end to end business MIS and reports.
  • Monthly target planning4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job)
  • Providing support to constantly changing sales process, trainings and timely set up of processes5. DECISIONS(Key decisions taken by job holder at his/her end)
  • Hourly sales tracking and take action to improve productivity in term of data analytics. 6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day work
  • Call Center, Field, Ops and Service.External Clients Roles you need to interact with outside the organization to enable success in your day to day work
  • DBS Bank7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts)
  • NAOther Dimensions(Significant volume dimensions associated with the job)
  • Total Team Size: 1
  • Number of Direct Reports: 1
  • Number of Indirect Reports:0
  • Number of Outsourced employees: 0 / 1
  • Number of locations: 1
  • Number of products: 1

Required Qualifications And Experience

Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.

Skills

Sales SupportCall CenterCluster Manager

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