Deputy Manager - Operations And Service

Department Icon Product Management
Posted: 2 hours ago
3-5 years
Pune, Maharashtra
Product Management
work from office
Full Time
Closes 13 Dec 2026

Posted: 2 hours ago
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Job Description
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Job Description

Location Name: Pune Corporate Office - Mantri

Job Purpose

As an RBI Regulatory Data Preparedness Candidate, you will be responsible for ensuring that our organization complies with the ever-evolving regulatory requirements imposed by the Reserve Bank of India. You will play a critical role in maintaining the accuracy, completeness, and timeliness of regulatory data submissions, as well as proactively identifying and addressing data gaps and discrepancies.

Scope to cover Audit & Non-Audit Facing aspect.

Duties And Responsibilities

  •  Data Collection and Validation: Collaborate with various departments to collect, validate, and consolidate data required for RBI regulatory submissions.
  •  Data Integrity: Ensure the accuracy, consistency, and reliability of regulatory data by conducting regular data quality checks and implementing necessary corrective measures.
  •  Regulatory Reporting: Prepare and submit regulatory reports to RBI in a timely and accurate manner, ensuring compliance with all regulatory requirements.
  •  Regulatory Updates: Stay current with changes in RBI regulations and guidelines and adapt our data collection and reporting processes accordingly.
  •  Data Analysis: Conduct periodic analysis of regulatory data to identify trends, anomalies, and potential areas for improvement.
  •  Audit-Facing Aspects:
  •  Frequency of RBI Inspection
  •  Data submission with Compliance Team
  •  Presentation Deck Submission ( Comprises of detailed deck from multiple Dept)
  •  CRM, SFDC, C-360 ,etc. Access readiness for RBI Inspector, Application usage monitoring, App usage etc.
  •  Scheduled meeting with RBI Inspection Team on data submitted during inspection.
  •  Enquiry/Request/Complaints – Service Request data submission for FY/Monthly
  •  Previous year inspection inputs preparation prior RBI Inspection.
  •  Inclusion/Exclusion for any data submission.
  •  Submission of any data inputs specified department to be finalized. (E.g. Cancelled Loans in accordance with respective IT Team & OPS Team.)

Key Decisions / Dimensions

  •  Prioritizing processes and projects amongst the identified critical areas to be reviewed/ RCA fixes to be put in place
  •  Displaying leadership qualities as a process owner for managing requirements and discussions with Ops & Service , Business IT & other stakeholders

Major Challenges

  •  RBI Circular received
  •  Data requirement received with Finance Team from RBI Team
  •  Any other Team received data/input requirement from RBI Team

Required Qualifications And Experience

  •  Qualifications
  •  Bachelors degree in finance, economics, or a related field (Masters degree preferred).
  •  Strong knowledge of RBI regulations, circulars, and guidelines related to data management.
  •  Excellent analytical, organizational, and problem-solving skills.
  •  Proficiency in data analysis tools and software.
  •  Exceptional attention to detail and accuracy.
  •  Strong communication and interpersonal skills for effective cross-functional collaboration.
  •  Ability to work under pressure and meet strict deadlines.
  •  Relevant certifications in compliance and data management are a plus.
  •  Work Experience
  •  At least 3-5 years of experience in regulatory compliance, data management, or related roles within the banking or financial sector.
  •  Working knowledge of MS Office applications
  •  Good communication skills
  •  Should have Project management capabilities.

Skills

Project Management

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