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Job Description
Location Name: Jamshedpur
Job Purpose
This position is open with Bajaj Finance ltd.
Duties And Responsibilities
- ?Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses.
- ? Recruit, retain, manage & build a productive team of Off Roll employees
- ? Maintain delinquency on the portfolio, in line with the Product Segment.
- ? Take Care of customer Escalations and Complaint
- ?Monitor & measure key conversion, productivity & data penetration metrics
- ?Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must.
- ? Effectively engage with Credit, Operations & Risk teams.
- ?Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection.
- ?Tracking cases at every stage to have better control.
- ?Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage
- ?Ensure to update status within 24 hrs of lead received.
- ?Ability to Recruit FOS through different channels.
- ?Maintain a pickup percentage as per the metric.
- ?Maintain FOS productivity as the metric.
- ?Excellent Team Handling and problem resolving ability.
- ?Good hands on experience and knowhow for working on Data Management and MS Office.
- ?A good team leader to handle the team and achieve the set target.
- ?Exceptionally high motivational levels and needs to be a self-starter.
Skills
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