Services Specialist - General Operations Support (UAE National)

Do you enjoy driving operational excellence and delivering accurate business support

Would you like to work with cross-functional teams to improve operational performance

Join Our Services Operations Team

Partner with the Best

As a General Operations Support professional, you will be responsible for:

• Supporting Services operations in the daily coordination and follow-up of operational activities.
• Handling purchase order-related activities, including tracking, monitoring, and stakeholder coordination to ensure timely execution.
• Maintaining accurate system data to support operational visibility, reporting, and decision-making.
• Developing and maintaining reports on parts status, including order progress, availability, delivery updates, and pending actions.
• Developing and maintaining reports on repair status, including repair progress, purchase order updates, expected completion dates, and invoicing readiness.
• Supporting invoicing and billing activities by ensuring supporting documentation and system information are complete and accurate.
• Coordinating with operations, commercial, sourcing, finance, and billing teams to resolve gaps, delays, or missing information.
• Tracking open actions related to purchase orders, parts, repairs, invoicing, and billing and providing regular updates to the Services operations team.
• Ensuring timely follow-up on operational requirements to support business execution, customer commitments, and revenue recognition.
• Identifying opportunities to improve reporting, data accuracy, and workflow efficiency within Services operations.

Fuel Your Passion

• Have a Bachelor's degree or diploma in Business Administration, Supply Chain, Operations, Finance, Engineering, or a related field.
• Have relevant experience in operations support, services operations, supply chain, order management, finance support, or a similar administrative role.
• Demonstrate a good understanding of purchase order processes, invoicing, billing, and operational follow-up activities.
• Be able to maintain accurate system data and ensure information is updated in a timely and reliable manner.
• Possess strong reporting and analytical skills with the ability to prepare clear updates on parts, repairs, and operational status.
• Be proficient in Microsoft Office applications, particularly Excel and PowerPoint. Experience using ERP or business operating systems is advantageous.
• Demonstrate strong communication skills and the ability to coordinate effectively with cross-functional teams.
• Have strong organizational skills with the ability to manage multiple priorities, track open actions, and meet deadlines.
• Be eligible to work in the UAE without sponsorship or legal restriction.

Desired Characteristics

• Proactive and detail-oriented with a strong sense of ownership and accountability.
• Able to work independently while collaborating effectively with operations, commercial, sourcing, finance, and billing teams.
• Customer-focused with a commitment to supporting operational execution and business priorities.
• Strong problem-solving skills and persistence in driving issues to closure.
• Adaptable and comfortable working in a fast-paced environment.
• Committed to continuous improvement in reporting, data accuracy, and process efficiency.
• Professional, collaborative, and dedicated to team success.

Work in a Way That Works for You

Working with Us

Working for You

• Work-life balance policies and wellbeing initiatives
• Comprehensive medical coverage options
• Life insurance and disability programs
• Financial and retirement support programs
• Additional voluntary benefits where applicable