Job Description
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Global Business Services:
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview:
Fraud and Claims Shared services analytics team comprises of analysts that are responsible for Enterprise analytics and reporting performing end to end data analysis to show fraud performance and metrics at an Enterprise level and at detailed unit and segment level.
The AI Enablement lead will be responsible for identifying, evaluating, and supporting the implementation of AI capabilities that transform data governance, reporting, and analytics across Client Protection. This candidate will assist with researching emerging technologies, supporting proof of concepts, piloting AI solutions, and partnering with business, technology, and key stakeholders to accelerate AI adoption. The role is also responsible for building AI use cases that improve efficiency, automation, enhance data governance, and expands self-service capabilities while ensuring compliance with enterprise AI governance standards.
Responsibilities:
- Support the execution of the AI roadmap for data, reporting, and analytics
- Identify and execute AI use cases
- Partner with stakeholders to validate AI opportunities
- Lead proof of concepts
- Present AI findings and recommendations
- Lead AI demonstrations for key stakeholders
- Develop AI user guides
Education:
- Advanced degree, preferably in Business, Statistics/Mathematics, Applied Sciences, Engineering from a reputed institute
- Technical certifications in SAS, SQL and Tableau preferred
- 5+ years in data, reporting, or analytics
- Knowledge of AI, Generative AI, or Machine Learning
- Experience working with reporting platforms (Power BI, Tableau, MicroStrategy)
- Strong communication and presentation skills
- U.S. financial services experience preferable
- Understanding business domains like Fraud/Compliance/Risk preferable
Looking to get Placed? Try our Placement Guarantee Plan
- Banking or financial experience
- Fraud or claims experience
- AI implementation experience
- Product Management experience
- Experience assessing vendors
- Agile certification
Job Location: Mumbai / GIFT/ Chennai
Skills
Data AnalysisData GovernanceImplementationMachine LearningAnalyticsAiSqlGenerative AiIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Bank of America is one of the world’s largest financial institutions, serving individual consumers, small and middle‑market businesses, and large corporations with a full range of banking, investing, asset management, and risk management products. Headquartered in Charlotte, North Carolina, the bank operates in more than 35 countries and provides access to over 140 currencies.
In 2008, Bank of America acquired Merrill Lynch, one of the most respected names in investment banking and wealth management. Following the acquisition, the investment banking and markets division operated as Bank of America Merrill Lynch (BAML) until 2019, when it was rebranded as BofA Securities, while the wealth management business continues under the Merrill brand. This integration strengthened the bank’s global presence in capital markets, advisory, and private wealth.
In India, Bank of America has been present since 1964, with branches in Mumbai, New Delhi, Chennai, Bengaluru, and Kolkata, and large Global Capability Centers in Gurugram, Hyderabad, Chennai, and Mumbai. The India teams deliver corporate & investment banking, markets, treasury, and technology solutions to clients worldwide, while also supporting the bank’s global operations.
Bank of America offers career opportunities in finance, technology, operations, risk, and analytics, attracting professionals who value innovation, client focus, and global collaboration. The firm is recognised for its sustainability initiatives, diversity & inclusion programs, and community engagement in India.
Important dates & deadlines?
Application Deadline
14 Nov 26, 03:06 PM IST
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