Senior Operations Manager

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About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview.

Global Markets Business Finance & Control (BF&C) is a division of Global Banking & Markets (GBAM) Finance responsible for the production and independent validation of Global Markets profit and loss and balance sheet. In this regard, BF&C will ensure, inter alia, that accounting policies are correctly and consistently applied, and that trading portfolios are appropriately valued.

The team prepares and reports P&L and balance sheet to the business and ensures the accuracy and integrity of the general ledger. We are responsible for daily service delivery and ensuring effective controls, transparent management information and becoming a center of excellence delivering process simplification and efficiencies. We work closely with front office, middle office, traders and valuation control teams to drive the control agenda across the business.

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Global Markets Business Finance & Control (BF&C) seeks to provide a support service with particular focus on the relationship between trading risk positions and P&L components. We are looking to recruit an individual to work in the P&L production area covering the Global FICC desks in EMEA/AMRS Region. The candidates main responsibility will be to produce and deliver the daily P&L to front office, providing a high standard of analysis and explanation around any issues faced and daily revenue drivers. The candidate will therefore have considerable interaction with the respective Front Office, Middle Office, and Finance and Trade Capture teams so good communication and time management skills are an essential requirement for this job.

Primary products covered will include FX products, Fixed Income, Money markets, Rates, Derivatives etc.

Responsibilities.

• Supervise Production and Reporting of daily P&L and balance sheet to Front Office & Senior Management.
• Supervise Reconciliation of actual P&L with trader estimates and review flash/actual variance analysis.
• Work closely with the trading desks on position, P&L or other issues on an ad-hoc basis.
• Review Front-to-Back analysis & reconciliations of front office P&L and Balance Sheet to firm sub-ledgers,
• Assist with execution of month-end controls ensuring management vs financial P&L variances are within thresholds.
• Analyze traders risk positions and understand and apply the Greeks (Delta, Vega Gamma) vs daily market moves.
• Control books, cost center and Business Units for line of business.
• Supervise IPV, Valuation Control Activities, VA Computations
• Liaise with various business partners such as Technology, Market Risk, Credit Risk, Operations and Finance to resolve issues / queries.
• Develop, standardize & continuous improvement of existing processes & workflow.
• Monitor Testing/UAT for existing or new systems.
• Remediation of issues in an autonomous yet timely manner considering the principles of control and the need to mitigate operational risk.
• Optimize Operational Excellence - act as innovator and change catalyst to drive process redesign and realize efficiency across the platform.
• Partner with GBAM Finance LOB executives to evaluate current process design, identify opportunities for efficiency and drive adoption of agreed changes.
• Manage team projects, direct group effort and day-to-day team activities.
• Manage and drive risk disciplines and internal controls to deliver the best outcomes for our clients and shareholders.
• Be pro-active and engage control partners/ technology to identify and mitigate operational risks.
• Attract, retain, and grow talent.
• Build a culture and process to identify, mitigate, and control operational risk.

Requirements.

Education.

Qualified Chartered Accountant/CPA /CFA / MBA from Tier I/II institute with relevant experience in Product Control or Global Markets environment and organization of similar scale with US GAAP, IFRS, IAS reporting framework with an interest and aptitude for derivative products

• Certifications If Any
• . CFA / FRM certified candidates would be preferred
• . Advanced education and/or enhanced technical qualifications are a plus

Experience Range.

12 to 16 years with at least 8+ years experience in Global Markets

Foundational skills.

• 8+ years of Banking and Financial Services experience and held a finance leadership position in an international environment with extensive knowledge of working in a Global Markets.
• Should have good understanding of financial markets, Derivatives & structured notes-their hedging, funding, credit risk etc.
• The individual should have a proven track record of working and experience of managing teams of 10+ individuals having a pedigree of tier 1/ tier 2 institutions and possess a comprehensive expertise in strategic planning for flawless delivery.
• Strong people management skills, including the ability to resolve people issues and motivate the team to deliver.
• Line experience coupled with a demonstrated ability to lead technology-based change.
• Proven experience of providing thought leadership to overcome challenges and lead without direct authority, excellent skills with an ability to manage the group of fast paced team supporting multiple business verticals.
• Strong verbal and written communication skills, and the personal ability to collaborate, operate, and communicate effectively with a culturally diverse group of peers and colleagues.
• Has the gravity to interact at all levels of management to support resolution of complex business issues.
• Demonstrated ability to work in a globally matrixes and significantly multi-geography, multi-cultural offshore service delivery environment.
• A convincing executive presence which conveys composure and confidence in all situations, the credibility and stature to carry stakeholders through influence rather than via the hierarchy.
• Individual should have the resilience to handle internal pressures and conflicts in dealing with multiple stakeholders.

Desired skills

• Alteryx / Python / Tableau knowledge would be an added advantage.
• Must be proactive and be a highly motivated self-starter.
• Effective communication skills with English proficiency
• Demonstrated ability to work in a high-pressure environment.
• Takes initiative and challenges existing processes and procedures in a proactive manner.
• Strong team player
• Ability to analyze issues independently and derive solutions.
• Analytical skills
• Inherent sense of principles of control through experience and sound judgment
• Reliability

Work Timings.

11:00 AM IST to 21:00 PM IST

Job Location.

Mumbai