Sr Operations Manager

Department Icon BFSI (Operations & Lending)
Posted: 2 days ago
0-1 years
Gurgaon / Gurugram, Haryana
BFSI (Operations & Lending)
work from office
Full Time
Closes 11 Dec 2026

Posted: 2 days ago
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Job Description

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About us.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services.

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview.

The Chief Financial Officer (CFO) Group is responsible for the overall financial management of our company. This includes accounting, financial and regulatory reporting, balance sheet management, financial planning and analysis, treasury, investor relations, corporate investments and tax

Global Corporate & Investment Banking (GCIB) , Global Markets (GM), International Finance & Corporate Treasury strives to be a valued business partner to the companys trading, corporate, institutional & banking businesses and is responsible for funding the balance sheet, maintaining strong capital and liquidity positions, managing interest rate risk and overseeing companys relationship with external stakeholders.

Our priority is to operate a series of key control processes to ensure the integrity of the groups financial results. Then we build on these activities to offer performance insight to business leaders.

Enterprise Capital management (ECM) implements the Boards capital management strategy including issuance, redemption or repurchase of common stock and other capital instruments. ECM works closely with lines of business and guides them to efficiently and proactively manage the enterprises capital including design and implementation of capital allocation methodologies. In addition, ECM produces and monitors regulatory and internal economic capital metrics including capital adequacy ratios, leverage exposure and risk-weighted assets and oversees the end-to-end capital measurement process across the enterprise including Basel calculations and adherence, partnering with other control functions, ECM manages external disclosures related to capital management including 10Q, 10K, Pillar 3 disclosures and other regulatory filings. ECM interfaces with banking regulators globally on all capital-related matters.

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The role is part of the Enterprise Capital Management (ECM) team and assists in driving banking portfolio calculations and reporting of capital for Global banking transactions, including consideration of any new regulations, timely and accurate preparation of the companys regulatory capital results research causes of unanticipated capital changes end-to-end review, analysis, and ad-hoc analytical reporting to senior management and regulatory agencies. Success requires understanding of regulatory capital rules and the ability to formulate means by which answers may be derived from large sets of data.

As part of the responsibilities of the role, the teammate will develop business partner relationships within ECM, e.g. various workstreams, ECM Technology, Quality Assurance, Capital Risk and Internal/External audit. Throughout the tenure of the role, the teammate will gain exposure and understanding in Basel 3.1 Capital Calculations for the Corporation and develop/improve the following skills: communication and project coordination, time management.

Responsibilities.

  • Supervise production and monitoring of Market Risk risk-weighted assets (RWA) metrics and reports with expertise in FRTB and Basel 3.1 changes
  • Supervise COREP templates related to Market Risk, Credit Risk, Leverage & Large Exposure
  • Liaise and coordinate with finance partners for month-end financial close process and controls
  • Manage business stakeholders and address questions/concerns on regulatory capital calculations for their products
  • Understanding the in-house capital calculator and documenting business requirements for changes required
  • Facilitate review sessions with Business, Finance, Risk and other teams where relevant
  • Build relationships with partners and ensure appropriate level of capital knowledge
  • Foster relationships with partners in capital management, business and finance to resolve questions, provide data as necessary with great attention to detail
  • Demonstrate clear understanding of drivers on capital calculations and the ability to communicate results
  • Analysis of underlying drivers for periodic changes and variances
  • Supporting firmwide initiatives and ECM projects to test complex logic and heavy data sets for regulatory reforms or strategic fixes.
  • Partner with tech team to identify continuous improvement on existing routines, leveraging new tools or emerging technology

Requirements.


Education.

Qualified Chartered Accountant/CPA /CFA / MBA/ B. Tech from Tier I/II institute with at least 10 yrs. Possess strong technical background with in-depth understanding of Global Markets business, balance sheet, liquidity, capital, regulatory landscape and processes.

Experience.

12 to 15 years with at least 5-7 years experience in Treasury function managing capital, market risk and credit risk calculations.

Foundational skills.

  • Strong understanding of Basel capital requirements and financials, preferably in a UK / EMEA bank setting
  • Experience and Exposure in FRTB and Basel 3.1 changes, RWA and capital calculations is must
  • Knowledge of Banking and Capital market products
  • Prior experience working in accounting or financial services
  • Intellectual curiosity, regularly asking questions to enable rapid learning of a complex topic.
  • Excellent organizational, communication, and relationship management skills
  • Candidate must have a proven track record of communicating effectively with personnel from various areas within an organization and at different management levels
  • Attention to detail, analytical abilities/financial acumen/problem solving skills
  • Strong control mindset including ability to identify risks and build and maintain associated controls
  • Ability to manage multiple priorities in a time-sensitive environment
  • Demonstrated ability to work in a high-pressure environment

Desired skills

  • Strong problem solving and analytical abilities (Excel/Essbase)
  • Experience improving and automating manual processes
  • Technical Business Analyst skills (SQL, VBA, Tableau, Alteryx, Python, AI/ML)
  • Takes initiative and challenges existing processes and procedures in a proactive manner
  • undefined

Work Timings.

12:30 PM to 9:30 PM

Job Location.

Mumbai/ Gurugram

Skills

Business AnalystEssbaseFundingExternal AuditFinancial Planning And AnalysisManagement SkillsProblem Solving SkillsQuality AssuranceReportingTradingCfaChartered Accountant

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About Company

Bank of America is one of the world’s largest financial institutions, serving individual consumers, small and middle‑market businesses, and large corporations with a full range of banking, investing, asset management, and risk management products. Headquartered in Charlotte, North Carolina, the bank operates in more than 35 countries and provides access to over 140 currencies.

In 2008, Bank of America acquired Merrill Lynch, one of the most respected names in investment banking and wealth management. Following the acquisition, the investment banking and markets division operated as Bank of America Merrill Lynch (BAML) until 2019, when it was rebranded as BofA Securities, while the wealth management business continues under the Merrill brand. This integration strengthened the bank’s global presence in capital markets, advisory, and private wealth.

In India, Bank of America has been present since 1964, with branches in Mumbai, New Delhi, Chennai, Bengaluru, and Kolkata, and large Global Capability Centers in Gurugram, Hyderabad, Chennai, and Mumbai. The India teams deliver corporate & investment banking, markets, treasury, and technology solutions to clients worldwide, while also supporting the bank’s global operations.

Bank of America offers career opportunities in finance, technology, operations, risk, and analytics, attracting professionals who value innovation, client focus, and global collaboration. The firm is recognised for its sustainability initiatives, diversity & inclusion programs, and community engagement in India.

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