Sr Operations Manager

Department Icon BFSI (Operations & Lending)
Posted: 3 days ago
0-1 years
Mumbai, Maharashtra
BFSI (Operations & Lending)
work from office
Full Time
Closes 11 Dec 2026

Posted: 3 days ago
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Job Description

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About us.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview.

ECM is a global team of more than 100 professionals responsible for the efficient and prudent management of the Corporations as well as its subsidiaries capital across the enterprise globally. ECM implements the Boards capital management strategy including issuance, redemption or repurchase of common stock and other capital instruments. ECM works closely with lines of business and guides them to efficiently and proactively manage the enterprises capital including design and implementation of capital allocation methodologies. ECM also recommends capital related financial resource limits to senior management. In addition, ECM produces and monitors regulatory capital metrics including capital adequacy ratios, leverage exposure and risk-weighted assets and oversees the end to end capital measurement process across the enterprise. Partnering with other control functions, ECM manages external disclosures related to capital management including 10Q, 10K, Pillar 3 disclosures and other regulatory filings‎. ECM interfaces with banking regulators globally on all capital related matters.

In our rapidly changing banking environment the individual in this role will be expected to maintain policies and procedures for capital reporting as well have capital production responsibilities. They will learn to identify opportunities to enhance tools and processes and create documentation supporting those enhancements. The ability to coordinate projects to bring about change in processes and procedures, quantify the results of such change and communicate these enhancements across ECM, Technology and Compliance is important. Strong quantitative, analytic and communication skills as well as familiarity with banking products are needed.

.

This role requires a Market Risk and Fundamental Review of the Trading Book (FRTB) subject-matter expert to support the implementation of the US FRTB regulatory framework. The individual will develop an end-to-end understanding of FRTB and market risk capital calculations, including the underlying methodologies, models, data, systems, and key capital drivers.

The role will partner closely with ECM Markets, Finance, business owners, model developers, Model Risk Management, Global Risk Analytics, Technology, and other control functions to interpret regulatory requirements, assess implementation impacts, coordinate model and process changes, and ensure accurate and timely delivery.

The individual will also be responsible for supporting model governance and lifecycle activities, preparing model review documentation for senior management approval, testing complex calculation logic and large datasets, investigating capital movements and clearly communicating key findings and implementation risks to stakeholders.

Responsibilities.

  • Support the end-to-end implementation of the US FRTB regulatory framework, ensuring alignment with applicable market risk capital requirements and internal implementation standards.
  • Develop a detailed understanding of the firms FRTB capital calculations, including methodologies, models, data flows, systems, controls, and key capital drivers.
  • Interpret US FRTB regulatory requirements and translate them into clear business, model, data, technology, and governance requirements.
  • Partner with ECM Markets, Finance, business owners, model developers, Model Risk Management, Global Risk Analytics, Technology, and other control functions to coordinate implementation activities and resolve issues.
  • Support the implementation and testing of FRTB calculation methodologies, model enhancements, data transformations, and system changes across the end-to-end capital process.
  • Perform quantitative analysis and testing of complex calculation logic and large datasets to validate the accuracy and completeness of FRTB capital results.
  • Analyze capital movements, identify underlying drivers and anomalies, and communicate findings and potential implementation impacts to relevant stakeholders.
  • Support the development and maintenance of process documentation, procedures, controls, testing evidence, and implementation governance materials.

Requirements.

Education.

Post-graduate degree in Maths / Stats / Quants, B.E./CFA/FRM/CQF

Certifications If Any - NA

Experience Range.

8-10 yrs

Foundational skills.

  • Strong quantitative modelling background
  • Deep understanding of Market Risk/FRTB calculations and US/Basel 3 capital rules
  • Ability to understand complex business processes and breakdown into simple process components.
  • Strong relationship management and interpersonal skills, ability to build strong rapport, respect and trust with key stakeholders and constituents.
  • Demonstrate ability to work in a fast-paced, every-changing, highly collaborative environment.
  • Strong organizational skills and attention to detail, and good with numbers
  • Professional written and verbal communication skills
  • Proficient with Microsoft Office products (particularly MS Excel, Word, Visio, PowerPoint)
  • Proficiency in SQL and Python is required AI experience is a plus.
  • Flexibility in joining meetings during US time zone hours.
  • Strong Excel skills and Strong attention to detail
  • Ability to manage multiple priorities in a time-sensitive environment

Desired skills

  • Natural desire to understand intricate processes while seeing the big picture
  • Good business partnering skills
  • Experience improving and automating manual processes

Work Timings.

12:30 PM to 9:30 PM

Job Location.

Mumbai

Skills

Banking ProductsProcess DocumentationReportingTradingCfa

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About Company

Bank of America is one of the world’s largest financial institutions, serving individual consumers, small and middle‑market businesses, and large corporations with a full range of banking, investing, asset management, and risk management products. Headquartered in Charlotte, North Carolina, the bank operates in more than 35 countries and provides access to over 140 currencies.

In 2008, Bank of America acquired Merrill Lynch, one of the most respected names in investment banking and wealth management. Following the acquisition, the investment banking and markets division operated as Bank of America Merrill Lynch (BAML) until 2019, when it was rebranded as BofA Securities, while the wealth management business continues under the Merrill brand. This integration strengthened the bank’s global presence in capital markets, advisory, and private wealth.

In India, Bank of America has been present since 1964, with branches in Mumbai, New Delhi, Chennai, Bengaluru, and Kolkata, and large Global Capability Centers in Gurugram, Hyderabad, Chennai, and Mumbai. The India teams deliver corporate & investment banking, markets, treasury, and technology solutions to clients worldwide, while also supporting the bank’s global operations.

Bank of America offers career opportunities in finance, technology, operations, risk, and analytics, attracting professionals who value innovation, client focus, and global collaboration. The firm is recognised for its sustainability initiatives, diversity & inclusion programs, and community engagement in India.

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