Dispatch Associate

About Barosi

Barosi is an authentic food brand, celebrating Bharat and India through its products like Ghee, Honey, Oil, Pickles, etc. and stories. We are seeking a Dispatch Coordinator to join our dynamic team! The ideal candidate will be responsible for managing and optimising order flow, inventory visibility, and coordination between multiple teams to ensure smooth deliveries for our Quick Commerce, E-Commerce, and Offline channels.

Key Responsibilities

Order Management: Punch orders into the Warehouse Management System (WMS) based on channel requirements for Quick Commerce, E-Commerce, and Offline channels.

Inventory Visibility: Ensure accurate inventory tracking across warehouses and bins, providing real-time information to channel teams for order creation.

Cross-Functional Coordination: Liaise with channel teams to schedule appointments and work with logistics teams to ensure timely deliveries, including last-mile connections with Field Executives (FEs) and customers.

RTO/RTV Pickup: Manage returns-to-origin (RTO) or returns-to-vendor (RTV) processes, including coordinating with logistics for returns to the warehouse.

Sales Data Tracking: Track and update primary sales data, keeping channel owners informed of order statuses and pending actions.

Issue Resolution: Track and resolve issues related to RTO/RTV, shortages, damage, expiry, rate mismatches, case mismatches, or incorrect product/destination deliveries, providing data and insights to channel owners.

Listing Information: Provide channel teams with necessary listing details such as MRP, case size, barcode, and HSN code.

Finance Coordination: Collaborate with the finance team to provide Credit Notes (CN) or shortage, damage, expiry, RTO cases, or rate discrepancies.

Requirements

• Strong communication and coordination skills.
• Experience with Warehouse Management Systems (WMS) or similar platforms.
• Familiarity with Quick Commerce and E-Commerce operations is a plus.
• Ability to manage multiple tasks and prioritise effectively.
• Detail-oriented with excellent problem-solving skills.
• Experience in working with logistics and finance teams is an advantage.