Zonal Head/Associate Director - Warehouse Operations - ECommerce

Role Overview :

• This role is responsible for leading large-scale zonal operations across a complex supply chain network. The position will drive execution across fulfillment, distribution, and logistics infrastructure, with a focus on scaling operations, improving efficiency, and delivering consistent service levels.
• The ideal candidate brings deep operational expertise, strong leadership capability, and the ability to manage high-volume, multi-site environments.

Key Responsibilities :

• Oversee operations across multiple fulfillment and distribution sites within the zone
• Lead the setup and expansion of warehouses and logistics infrastructure, including new site launches
• Ensure smooth day-to-day operations with a focus on throughput, cost control, and service reliability
• Evaluate existing processes and implement improvements to enhance productivity and reduce inefficiencies
• Work closely with cross-functional teams to strengthen network design and optimize last-mile performance
• Drive adoption of best practices in supply chain operations, including automation and process standardization
• Own service quality metrics and ensure consistent delivery performance across locations
• Manage financials for the zone, including budgeting, cost optimization, and overall P&L performance
• Lead large, distributed teams and ensure strong execution across all operational layers

Requirements :

• 8+ years of experience in warehouse operations
• Must be in e-commerce, quick-commerce, or logistics
• Handling multiple warehouses