Digital Process Support Analyst

We Are The People Who Give Possibilities Purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of healthtrade mark is our Purpose, and its no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

Essential Functions

• Monitor system health and performance, troubleshoot issues and implement solutions to address technical problems and optimize performance.
• Implement and enforce security measures and best practices to protect Pega applications and data.
• Manage user access and permissions, including role-based access control (RBAC), LDAP integration, and authentication mechanisms.
• Collaborate with development teams to deploy new releases, patches, and hotfixes, and ensure smooth migration of applications between environments.
• Perform regular backups and disaster recovery procedures to safeguard critical data and ensure business continuity.
• Configure and manage application servers, web servers, and other infrastructure components to support Pega applications.
• Provide technical support and guidance to project teams and stakeholders, including troubleshooting issues, conducting root cause analysis, and implementing corrective actions.
• Document system configurations, procedures, and best practices, and provide training to team members and end-users as needed.
• Stay updated on the latest Pega platform releases, features, and best practices, and recommend enhancements and improvements to optimize system performance and efficiency.
• Hands on experience in a Process Mining Tool Like Celonis.

• 3 Years of software development experience; preferred to be in Life Science.
• 2+ Years of experience in Pega PRPC/or any other BPM tools.
• 1+ years of relevant hands-on work experience in Celonis
• Experience in Agile and Scrum methodologies.
• Experience in coaching and mentoring more junior team members.
• Excellent communication skills, able to influence and develop strong relationships.

• A Bachelors Degree in Computer Science, Software Engineering, Business Management, or related discipline

Why join us

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their lifes purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.

To learn more about BD visit https://jobs.bd.com/

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

PDN

Why Join Us

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, youll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

• Agile Methodology, Disaster Recovery (DR), End Users, Pega Platform, Troubleshooting
• Optional Skills
• Development Experience, User Access
• Primary Work Location
• IND Bengaluru - Technology Campus
• Additional Locations
• POL Wroclaw - Legnicka
• Work Shift