Product Operations Executive

Department Icon Accounting & Finance
Posted: 3 months ago
2-4 years
Delhi, Delhi
Accounting & Finance
work from office
Full Time

Posted: 3 months ago
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Job Description

  • Key Responsibilities
  • Account Aggregator & FIU Onboarding
  • ● Own the end-to-end onboarding of Financial Information Users (FIUs / clients)
  • onto the Account Aggregator ecosystem.
  • ● Manage FIU registration with Sahamati securing the FIU ID and Sahamati Secret
  • and tracking each application to completion.
  • ● Coordinate onboarding of every FIU across all connected Account Aggregators
  • (Finvu, Saafe, Anumati, NADL, and future AAs).
  • ● Manage AA credential exchange collecting each AAs Secret and Web
  • Redirection URL and handing over credentials to generate the FinEye Client
  • Secret.
  • ● Track each onboarding through sandbox, pilot, and go-live, keeping the client and
  • internal teams updated on status and timelines.
  • Agreements & Contract Management
  • ● Maintain all agreements across FinEyes products client contracts, AA
  • agreements, NDAs, and MSAs in an organised, always-current repository.
  • ● Drive agreements to execution: coordinate reviews, chase sign-offs, and track
  • each contract from draft to fully executed.
  • ● Ensure every FIU, AA, and TSP arrangement is documented, version-controlled,
  • and audit-ready at all times.
  • HITL (Human-in-the-Loop) Operations
  • ● For clients requiring manual correction, use FinEyes HITL module to correct
  • flagged transactions and regenerate the affected analysis.
  • ● Verify corrected output for accuracy before it is released back to the client.
  • ● Communicate resolution status clearly to the Support team so client-facing
  • updates are timely and accurate.
  • Product Documentation & Knowledge Management
  • ● Own a central, well-structured repository for all product documentation
  • pricing, PRDs, and sales collaterals.
  • ● Keep documentation current, discoverable, and version-controlled so Product,
  • Sales, and Delivery teams always work from the latest source.
  • ● Establish simple conventions for naming, access, and updates so the repository
  • stays clean as the company scales.
  • Agile Process & SCRUM Coordination
  • ● Facilitate daily stand-ups as part of the SCRUM process, keeping them focused,
  • time-boxed, and productive.
  • ● Document stand-up outcomes, action items, and blockers on Confluence,
  • maintaining a clear running record.
  • ● Help the team stay unblocked by tracking follow-ups and surfacing risks to the
  • right owners.
  • Required Qualifications
  • ● 2–4 years of experience in product operations, business operations, project
  • coordination, or client onboarding ideally in fintech, BFSI, or a SaaS/tech-led
  • organisation.
  • ● Familiarity with the Account Aggregator ecosystem (Sahamati, FIU/FIP/AA roles,
  • onboarding flows) or the ability and appetite to ramp on it quickly.
  • ● Strong organisational and coordination skills able to run multiple onboardings,
  • agreements, and follow-ups in parallel without dropping details.
  • ● Experience with agile/SCRUM ceremonies and tools like Jira and Confluence.
  • ● Comfortable managing contracts, documentation, and structured repositories
  • with a version-control mindset.
  • ● Excellent written and verbal communication for coordinating across clients,
  • partners (Sahamati, AAs), and internal teams.
  • ● High attention to detail and a genuine ownership mindset you follow things
  • through to closure.
  • ● Bachelors degree in Business, Commerce, Engineering, or a related field.
  • Nice to Have
  • ● Prior hands-on experience with AA onboarding, Sahamati processes, or
  • ReBIT-based integrations.
  • ● Exposure to lending, underwriting, or financial-data products.
  • ● Experience running SCRUM ceremonies or acting as a scrum coordinator /
  • associate.
  • ● Familiarity with contract lifecycle or documentation tools.
  • ● Experience in a fast-moving fintech startup environment.

Skills

SalesKnowledge ManagementTransactions

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